AI Transformation Consultant
Listed on 2026-09-12
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IT/Tech
IT Consultant, Change Management, IT Business Analyst, IT Project Manager
This role makes Flourish part of how a client’s team actually works — service design applied to marketing transformation, not tool rollout.
Flourish is the AI operating system for compliant marketing. It connects evidence, insight, claim, creative and clearance into one auditable flow, so the bravest version of an idea and the safest version become the same thing.
This role makes that system part of how a client’s team actually works.
As our AI Transformation Consultant, you’ll embed inside client marketing teams and redesign how they work. You start by mapping the workflow as it actually runs today — who touches a claim, where it stalls, where the version that ships is the safe one instead of the true one. Then you design the version built around Flourish, and lead the team through adopting it until the new way is just how they work.
You hold the relationship at a senior level, read the politics and incentives that make or break change, and build the transformation plan the actual blocker demands — not the obvious one. You’ll work with Flourish’s technical team to scope what needs building, but your edge is the redesign and the change, not the code.
You bias toward action. You’d rather map someone’s real workflow this week than present a transformation roadmap for next quarter.
Key responsibilitiesClient Relationship & Transformation Strategy
- Own the change management strategy for each client account — the trusted advisor stakeholders bring problems to before they bring them to anyone else.
- Diagnose where a team’s real friction lives: process, incentives, skill, or trust — and build a transformation plan that addresses the actual blockers, not the obvious one.
- Sequence the change deliberately: identify the highest-leverage workflow to win first, build credibility from it, then expand.
- Navigate the politics of change. Legal, Marketing, and R&D each have something to protect. Bring them along together to break the silos and blockers.
- Map the current-state workflow in detail: the people, the handoffs, the approvals, and the exact point where a bold idea gets softened or stalled.
- Design the future-state workflow around Flourish — a clear blueprint of how evidence, claim, creative and clearance should flow once the team has adopted the platform.
- Translate that blueprint into a practical rollout plan: the sequence, the training, and the moments that prove the new way works.
- Work with Flourish’s technical team to scope what needs to be built or configured to support the redesign — you own the design; they own the build.
- Coach marketers through a defined journey — from awareness, to first win, to regular use, to full workflow transformation, to self-sufficiency — adapting the pace to each person and team.
- Move people from resistance to adoption: understand what’s behind the hesitation and address the real cause, not just the surface objection.
- Hand the redesigned workflow to the team so they own and evolve it after you step back.
- Track progress rigorously against a defined AI maturity model, for individuals and for the cohort as a whole.
- Use Flourish’s platform — connecting evidence, claims, compliance and creative into one auditable flow — as the reference model for every redesign you build.
- Bring real client signals back to product and client success, so what you learn in the room shapes the roadmap.
- Partner with Flourish’s technical and delivery teams so what you design gets built the way you designed it.
- 5+ years in a senior client-facing, consulting, account leadership, or change management role, with evidence you’ve held trust at a senior stakeholder level.
- A track record of leading…
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