Mobile Site Infrastructure Engineer, South East

PURPOSE:

Our client, a Document Management consulting organisation has identified a requirement for a Mobile Site Infrastructure Engineer to service an area in the South-east of England.

The key focus of the Site Infrastructure Engineer role is to manage and support the Group's Network, IT and Communications Infrastructure across sites in the South East as well as becoming the local face of IT Support to our Operational teams.

KEY TASKS:

Day to day configuration, troubleshooting and fault resolution on standard LAN / WAN components e.g. switches, routers, wireless access points

Ability to design, install and interconnect infrastructure across geographically dispersed sites.

Installation and decommissioning of EUC devices such as laptops, desktops, printers and mobile devices

Act as a point of escalation for incidents, liaising between support teams and site resources

Management of third party suppliers for installations, fault resolution and ensuring agreed service levels are maintained

Build relationships with site operational teams to ensure onsite IT is fit for purpose, enables efficient operations and conforms with company standards.

Produce and update technical documentation as and when required

SKILLS, KNOWLEDGE & EXPERIENCE

REQUIRED:

Experience with the support, troubleshooting and day to day administration of the following:

Network Infrastructure

Microsoft
365 suite including Windows 11 operating system

Data and voice cabling and termination

IT Hardware such as printers, PCs, laptops, wireless, and hand held scanners

Ability to problem solve and identify appropriate resolutions

Excellent communication and presentation skills

Highly motivated, flexible and adaptable with a willingness to learn new skills

Ability to work independently and as part of a team

Strong interpersonal skills with a collaborative approach

Work in an organized manner with careful attention to detail

Ability to work under pressure and to tight deadlines.