Senior Specialist Business Relationship Management Advisor

Location: Bowling

The role We are seeking an experienced digital professional to join our Business Relationship Management team and play a key role in shaping the future of digital services at Natural Resources Wales (NRW). This influential position provides strategic leadership across Digital, Data and Technology (DDaT) initiatives, ensuring project proposals are viable, deliver measurable value and align with organisational priorities and wellbeing objectives.

Working closely with Business Groups, you will help define and influence their digital direction by developing and delivering project proposals ranging from simple improvements to complex transformation programmes, supporting and enhancing existing systems, and identifying opportunities for future digital investment. A central aspect of the role is translating organisational strategies, including digital, recovery and knowledge management strategies, into practical project opportunities that can be considered by the Digital Design Authority.

You will work with senior stakeholders across NRW and external partners, including Microsoft, to develop strong relationships and ensure digital initiatives meet business needs. The role also involves analysing technology trends and vendor roadmaps, aligning these with organisational priorities, and influencing DDaT programmes and long-term planning. Operating within the ITIL framework, you will ensure compliance with NRW governance processes, including the Digital Design Authority (DDA) and Independent Project Assurance Group (IPAG), while promoting continuous improvement and best practice.

Success in this role will depend on excellent communication and stakeholder management skills, enabling you to engage effectively with colleagues, partners and stakeholders across Wales. This is an exciting opportunity to influence digital transformation across a national organisation and help deliver innovative solutions that support Wales' people, communities and natural environment. This post is fixed term until 31 March 2027, with the possibility of extension or permanency.

As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Robert Stonehewer at Interviews will be face to face (details of location will be shared in advance)

About us There has never been a more important time to join NRW (Natural Resources Wales) and make a real difference to the future of Wales' people and nature. We are focused on making our services better and simpler for citizens, businesses and stakeholders across Wales. Established in 2013, NRW adopted a cloud-first model without legacy technologies or migrations. Separated into sub-teams, we develop, manage and support a large Azure multi-region deployment, supporting life-preserving services for the nation 24/7.

With over 100 web applications, associated databases and APIs, real-time environmental modelling, public alerting and reporting, and IoT data collection from over 650 remote locations, interesting and exciting work with purpose is never far away. Our ambition is to grow more talent in data, digital and technology in Wales over the coming years. To do that, we are collaborating with specialist design and development partners to enhance capacity and skills.

By creating blended teams of people from our own teams in NRW and our delivery partners, we work collaboratively towards shared goals and outcomes that deliver for the nation of Wales, aligned with NRW's Digital and Corporate Strategy. What you will do Develop and maintain strategic relationships across NRW, suppliers and partners to understand business priorities and ensure digital products and services deliver organisational value.

Lead the identification, analysis, prioritisation and development of digital opportunities, project proposals and business cases aligned to NRW strategies and objectives. Provide expert technical advice and recommendations to senior stakeholders, supporting decision-making, investment planning and organisational change. Lead business analysis activities to investigate complex challenges, identify opportunities for improvement and develop practical solutions. Research emerging technologies, industry best practice and supplier roadmaps, identifying opportunities, risks and…