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Service Desk Analyst: Craft Stellar IT Support

Job in Newton Hill, England, UK
Listing for: wavenet
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 24000 - 28000 GBP Yearly GBP 24000.00 28000.00 YEAR
Job Description & How to Apply Below

Wavenet, the UK’s leading managed service provider, seeks a Service Desk Analyst to be the frontline of our IT service. You will deliver high-quality support to customers, partners and suppliers from our Wakefield office, handling incidents, requests and ensuring swift resolutions.

Working 8.5-hour shifts between 7am and 7pm, Monday to Friday, you will focus on SLAs, ITIL processes and continuous improvement while collaborating with a close-knit team.

This opportunity is for the Service Desk Analyst:
Craft Stellar IT Support role at wavenet.

Full responsibilities and requirements are described in the listing above.

Learn more about the Service Desk Analyst:
Craft Stellar IT Support role in the description above.

We appreciate your interest in this position.

Join wavenet and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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