Insights & Reporting Manager

As an Insights & Reporting Manager, you will act as a key business partner, delivering high-quality reporting, dashboards, and data-driven insight that support decision-making across UK and global markets. You'll help turn complex data into clear, actionable intelligence that drives business performance and strategic outcomes.

Day-to-day, you’ll develop and enhance reporting frameworks, analyse data to identify trends and opportunities, and create impactful dashboards for stakeholders. You'll also explore innovative technologies, including AI, to continuously improve reporting capabilities and deliver accurate, trusted insights that add real business value.

• Lead the development and continuous improvement of reporting, dashboards, and business intelligence capabilities to deliver actionable insights and support strategic decision-making
• Design and maintain reporting frameworks that translate complex data into meaningful performance metrics for leadership teams
• Maximise the value of the CRM platform by driving effective opportunity, pipeline, and customer management aligned to business objectives
• Ensure CRM data integrity through user support, governance, and the delivery of accurate reporting, forecasting, and business insights
• Drive process optimisation through automation, AI-enabled tools, and technology enhancements, leading improvement initiatives from concept to implementation
• Act as a trusted advisor to stakeholders across Growth, Opportunity Management, and Delivery functions, providing expert guidance and fostering collaboration to achieve business priorities

• Proven ability to analyse complex datasets, identify trends, and translate data into meaningful insights and recommendations that support strategic decision-making
• Experience using CRM platforms such as SAP C4C, Salesforce, or Microsoft Dynamics, with the ability to maintain data integrity, support users, and drive best-practice CRM processes
• Skilled in developing and delivering reporting frameworks, dashboards, KPI metrics, and business intelligence solutions that provide clear and actionable business insights
• Demonstrates a proactive approach to leveraging AI-enabled tools, automation, and technology enhancements to improve reporting, analysis, and operational efficiency
• Strong stakeholder management skills, with the ability to build relationships, influence decisions through expertise, and collaborate effectively across multiple business functions
• Experience developing performance measures, forecasting models, and planning processes to support pipeline reviews, business performance monitoring, and informed decision-making

We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you.

This role is 37 hours per week based at our Malvern site with a minimum average site attendance of three days per week. Travel to other QinetiQ and customer sites will be expected.

The Malvern facility is noted for its work in electronic warfare, surveillance and complex system integration, contributing significantly to the UK’s defence capabilities. Developing technologies for military and civilian applications, including sensors, communications and cyber security.

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At QinetiQ we are committed to building an inclusive, accessible and welcoming workplace where everyone feels valued and supported.

We believe that a diverse mix of backgrounds, perspectives and experiences drives innovation and leads to better outcomes…