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Job Description & How to Apply Below
Claims Adjuster - 3 days per week. to c £30,000 Proven experience as a Claims Adjuster / Claims Handler within the Lloyd's Market is essential for this opportunity with this well established and extremely friendly Lloyd's Underwriters. The main function will be to support the effective management of insurance claims for a follow-only Lloyd's syndicate, with a particular focus on policy interpretation, coverage analysis, and wordings-driven issues.
Claims Handling & Oversight Manage a portfolio of claims across relevant classes. Operate strictly in a follow-only capacity, aligning decisions with the lead syndicate while maintaining independent oversight. Review lead adjuster recommendations and challenge where appropriate to protect syndicate interests. Monitor claims developments, reserves, and settlement strategies to ensure consistency with contractual obligations. Policy Interpretation & Wordings Provide expert analysis of policy wordings, endorsements, exclusions, and conditions.
Support coverage determinations, particularly on complex or disputed claims. Identify and escalate wordings ambiguities or adverse interpretations to the Syndicate CEO. Contribute to feedback loops with underwriting on wordings clarity and claims-driven improvements. Legal & Technical Support Liaise with external counsel, lead adjusters, and claims administrators as required. Review legal opinions, advice, and pleadings, summarising implications for internal stakeholders. Training, Mentoring & Knowledge Transfer Provide hands-on training, coaching, and day-to-day guidance to a junior claims adjuster.
Support the junior adjuster in developing core skills in claims fundamentals, policy interpretation, Lloyd's market practices, and follow-only discipline. Review and provide constructive feedback on the junior adjuster's work, including claim summaries, recommendations, and system entries. Governance, Compliance & Reporting Ensure claims are handled in line with Lloyd's Minimum Standards, internal claims authority frameworks, and regulatory expectations. Assist the junior adjuster in understanding and complying with governance, audit, and escalation requirements.
Prepare concise internal claims summaries, recommendations, and escalations for committees or senior management.
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