Senior Claims Handler

Technical / Complex Property Claims Handler

Location: Oldham

Salary: £32,000-£36,000 + Bonus & Hybrid Working

Working Hours: Monday to Friday (Office Hours)

Are you an experienced property claims professional looking to step into a more technical, specialist role without the pressure of people management? A respected insurance claims organisation in the Oldham area is seeking a Technical / Complex Claims Handler to manage a small caseload of higher-value and more complex property claims. This is a fantastic opportunity to apply your expertise in a supportive environment, where your insight and attention to detail will make a real impact.

As a Technical / Complex Property Claims Handler, you will:

• Manage a caseload of around 10 complex property claims
  , including subsidence, drainage, water mains, and structural damage
• Review site-specific data, reports, and images to assess liability and scope of works
• Liaise with contractors and insurers to resolve technical issues and ensure claims progress smoothly
• Produce clear, accurate reports for insurer review
• Support the wider claims team with technical guidance (no direct line management required)
• Ensure all decisions align with industry best practises and relevant legislation

To be successful in this role, you will need:

• Minimum 3 years' experience in property claims, ideally with exposure to complex or high-value cases
• Strong understanding of insurance protocols, drainage legislation, and property damage claims
• Excellent communication and analytical skills
• Cert CII qualification (or working towards) is desirable
• Ability to work independently and manage technical detail with confidence

In return, you will receive:

• Salary between £32,000 and £36,000
  , depending on experience
• Performance-based bonus scheme
• Training and development opportunities
• Birthday leave
  , wellness initiatives, and social events
• Smart casual dress code
  , on-site parking, and company pension