Customs and Freight Operations Coordinator

Customs and Freight Operations Coordinator

Burntwood | Monday-Friday | 6:00pm-2:00am | Up to £36,000 + Benefits

Are you a customs professional who enjoys being at the centre of a busy operation?

Do you thrive on solving problems, keeping freight moving and making sure everything is in place before the trailers leave the yard?

I’m recruiting on behalf of a well-established international logistics business with a strong European network and an excellent reputation for delivering reliable supply chain solutions. Operating across road, air, sea and warehousing, they continue to invest in their people, technology and long-term growth, offering employees genuine opportunities to develop within a stable and expanding organisation.

They’re now looking to appoint a Customs & Freight Coordinator to join their evening operations team.

• Salary up to £36,000 depending on experience
• Monday-Friday working hours (6:00pm-2:00am)
• 22 days’ annual leave plus 8 bank holidays
• Join a financially stable international logistics organisation with a strong presence across Europe and continued investment in its UK operations
• A collaborative team environment where your expertise will have a real impact on daily operations
• Opportunities for long‑term career progression within a growing global business
• Modern systems, structured processes and ongoing support from an experienced operations team

This is a pivotal position within the operation, acting as the link between customs, warehouse and transport teams to ensure every trailer departs accurately, compliantly and on schedule.

You’ll be responsible for completing customs documentation once trailers have been loaded, confirming all freight has been processed correctly and working closely with the warehouse team to resolve any discrepancies before departure.

No two evenings are the same, so you’ll need to be confident making decisions, prioritising urgent freight and keeping the operation running smoothly under pressure.

• Preparing and completing customs documentation for outbound trailer movements
• Liaising closely with warehouse teams to confirm all freight has been loaded correctly
• Identifying and resolving loading discrepancies before departures
• Prioritising urgent shipments to ensure service commitments are achieved
• Working with transport and operations teams to keep departures on schedule
• Ensuring all customs processes comply with current regulations
• Acting as the key point of contact for operational issues during the evening shift
• Proactively troubleshooting problems and finding practical solutions in a fast‑paced environment

To be successful, you’ll ideally have:

• Strong customs knowledge gained within freight forwarding or logistics
• Experience preparing customs documentation
• A good understanding of European road freight operations
• Excellent organisational and problem‑solving skills
• The confidence to make decisions in a busy operational environment
• Strong communication skills with the ability to build relationships across different departments
• A proactive approach and the ability to remain calm under pressure

If you’re looking for a role where your customs expertise and operational mindset will make a genuine difference every day, I’d be keen to discuss this opportunity with you.

Apply today for a confidential conversation.