Airfreight Operations Operator

Hours of Work: Monday to Friday - either 08:30 to 17:00 or 09:00 to 17:30.

Woodside Group is a privately owned logistics and supply chain business operating across several specialist divisions including haulage, distribution, warehousing, bulk tanker operations, vehicle delivery, and international freight services. The Woodside Global division provides comprehensive freight forwarding, customs clearance, and trade compliance solutions for both external clients and internal Woodside divisions.

With a substantial customs and compliance department, Woodside Global supports import and export operations across multiple sectors, delivering tailored logistics solutions and supply chain expertise to customers throughout the UK and international markets.

We are seeking an experienced Airfreight Operations Operator to manage the end-to-end handling of import and/or export airfreight shipments. You will be responsible for coordinating with airlines, customers, customs, and internal teams to ensure shipments move efficiently and compliantly.

• Manage day-to-day airfreight import/export operations from booking through delivery
• Prepare and process shipping documentation (AWBs, customs paperwork, invoices)
• Liaise with airlines, ground handlers, customs brokers, and clients
• Track shipments and proactively resolve delays or issues
• Ensure compliance with customs regulations and international trade requirements
• Handle dangerous goods documentation where applicable (if certified)
• Maintain accurate records in operations/freight management systems

• Proven experience in airfreight import or export operations
• Valid IATA certificate
• Solid understanding of international trade practices and regulations
• Strong attention to detail and organizational skills
• Good communication skills for liaising with carriers, customers, and customs

• Dangerous Goods (DGR) training/certification

• Proficiency in freight management/logistics software
• Ability to work under pressure and manage multiple shipments simultaneously
• Problem-solving mindset

• Health Cash Plan
• Access to our Employee Assistance Programme (EAP)
• 33 days' annual leave
• Ongoing learning and development opportunities
• Regular company events and wellbeing initiatives
• Free on-site parking
• Modern, state-of-the-art office facilities
• A supportive, collaborative and friendly working environment

Woodside Logistics Group is committed to having an inclusive workplace where every team member feels they belong. If you require accommodations to be made during the recruitment process or have questions relating to accessibility, please contact us.

Please note
:
The company operate pre-employment drugs screening testing and any offer of employment made is conditional upon a clear pre-employment drugs screening test.

Prospective employees are expected to disclose any unspent criminal convictions during the recruitment process. Having a criminal record will not necessarily prevent you from obtaining a position with the Company. Any disclosure will be considered fairly and in line with the requirements of the role and applicable legislation.