Senior Logistics Manager - Commercial Planning & Projects

The Role

Our logistics department supports the business by managing the flow of our amazing product from our suppliers to our customers. We have a complex operation consisting of a global network of consolidation centres and distribution centres that requires expert leadership and strong relationships with our international 3PL and freight partners.

In this pivotal role as Senior Logistics Manager – Commercial Planning and Projects, you will work collaboratively with key business stakeholders and support the Head of Logistics by analysing data across the supply chain, providing insightful reporting, managing courier contracts, relationships and tenders and be accountable for all continuous improvement activity and projects within logistics.

You will help the business understand where money is spent and identify opportunities to make savings. You will manage the team responsible for reconciling all Logistics costs, ensuring timely confirmation of invoices and challenging errors and overcharges vs. agreed rates. In addition, you will take a leading role on cross-departmental projects to drive supply chain efficiencies, reduce cost and offer the best consumer service.

We’re looking for someone who is capable of translating strategy into delivery and creating a culture of continuous improvement. You will be an excellent communicator, collaborating effectively at all levels and have experience in managing carriage contracts and a track record of delivering logistic projects.

• Oversee the budgeting process for our 3PL warehouses and carriage.
• Actively manage the spend on the logistics budgets on a global basis.
• Support procurement activities related to logistics services.
• Be responsible for commercial relationships and contracts with all global 3PL providers.
• Interpret forward projections on volumes and impact to capacities and costs.
• Provide analysis and input, driving decision making on a variety of strategic projects.
• Manage and develop reporting within the logistics supply chain.
• Manage a team of Analysts, supporting their development with a CI mindset.
• Negotiate and implement contracts with suppliers.
• Coordinate and prioritise projects (e.g. system integrations) to agreed timelines and costs.
• Maintain and update project business case documentation.
• Ensure smooth handover to business-as-usual and document lessons learned.
• Document the benefits from implemented projects and measure them against the agreed ROI.
• Document project learnings for use as reference points for the future.
• Own two carrier systems and ensure they run smoothly.
• Own and integrate 3rd party channels and to ensure they run efficiently.
• Own two carrier management systems (Nshift & Zigzag) and ensure they run smoothly.
• Own and integrate 3rd party ecom channels to ensure they run efficiently.

• A results orientated, decisive individual with strong influencing skills.
• Analytical with a high level of attention to detail.
• Experienced in contract negotiation.
• Experienced in project delivery and change management.
• Experienced in Logistics Tenders.
• Experienced in carrier management.
• Able to think strategically and communicate effectively to all levels.
• An experienced line manager.
• Ideally someone with retail, wholesale and ecom experience, preferably in the fashion retail sector.
• Strong at stakeholder management and possess the ability to influence at all levels.
• Commercially astute to drive appropriate decision making.
• Advanced in Microsoft Excel with an ability to manage more advance data science techniques.
• Able to work autonomously whilst retaining regular links with key stakeholders across the globe.
• Located within easy commuting distance of Cheltenham or able to relocate.

• 25 days annual leave, plus bank holidays, we also offer a holiday buying scheme
• An additional day off to celebrate your Birthday
• Family is massively important to us, so we have a broad range of family-friendly working policies in place, including enhanced maternity, paternity, and adoption leave
• Company Pension scheme
• All employees are covered by our Life Assurance policy whilst working  feel it’s important to offer protection for your…