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Ocean Import Coordinator

Job in Heston, Greater London, TW5, England, UK
Listing for: Detail 2 Limited
Full Time position
Listed on 2026-10-13
Job specializations:
  • Supply Chain/Logistics
    Freight, Transportation & Logistics, Import Export, Dispatcher
Salary/Wage Range or Industry Benchmark: 30000 - 35000 GBP Yearly GBP 30000.00 35000.00 YEAR
Job Description & How to Apply Below
Location: Heston

Ocean Import Coordinator
- Freight Forwarding
- Hounslow
- Up to £35,000 pa DOE
 
About the Company
 
We are recruiting on behalf of an established international logistics business providing freight forwarding, customs, transport and supply chain solutions to a diverse customer base.
 
As an Ocean Import Coordinator, you will manage the day-to-day import process from pre-shipment through to delivery and invoicing, ensuring shipments are handled efficiently, accurately and in line with customs and customer requirements.
 
Ocean Import Coordinator - The details
 
Competitive salary depending on experience
Paid overtime
Profit-related bonus
Incremental holiday entitlement
Permanent, full-time position
Excellent career progression
Potential progression to Import Team Leader
Supportive and professional working environment   Ocean Import Coordinator - Requirements
 
Previous experience in import freight forwarding or logistics.

Experience with Cargo Wise or similar freight forwarding systems.
Good knowledge of import customs procedures and documentation.
Understanding of Home Use, CFSP, Warehousing, Bonds, T1s and NCTS.
Knowledge of CDS, CNS and Destin8 would be advantageous.
Good understanding of Bills of Lading and Incoterms.
Strong commercial and financial awareness.
Excellent communication and customer service skills.
Highly organised with strong attention to detail.
Ability to prioritise workloads and work effectively under pressure.
Proactive, solutions-focused approach with the ability to work independently.
Ocean Import Coordinator - Responsibilities
 
Coordinate import shipments from origin through to final delivery.
Liaise with overseas offices, customers, transport providers and internal teams.
Manage shipment documentation, Bills of Lading and customer records.
Monitor ETAs, delivery bookings and shipment deadlines.
Complete and check customs entries and ensure compliance with customs procedures.
Manage uncleared/unbooked shipments and resolve operational issues.
Raise accurate invoices and ensure correct job profitability.
Handle customer queries and resolve issues promptly.
Maintain accurate records and shipment information within Cargo Wise.
Identify opportunities for process improvements and additional services.
Support colleagues and assist with training when required.  About Us
 
Detail2

Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your personal information, please refer to Detail2

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