Emergency Logistics Coordinator

Reporting into the Water Logistics Manager, the Emergency Logistics & Planning Coordinator role is responsible for ensuring the daily workload of the Emergency Logistics team is undertaken in line with DCWWs regulatory obligations (SEMD and Water Quality Regulations) The role also includes supporting wider elements of the Emergency Planning & Security team, including stakeholder liaison / representation, coordinating site security risk assessments, bottled water governance and contributing to regulatory deadlines / milestones as part of the AMP8 SEMD Undertakings Furthermore, there is a require to participate on an out of hours standby rota to ensure the team can respond to emerging issues 24/7.

• Organise and monitor daily activities of Emergency Logistics technicians including equipment deployment / collection, and daily / weekly equipment checks
• Ensure all emergency logistics and maintenance activities are undertaken in accordance with IMS processes and in an environmentally responsible and sustainable manner
• Ensure all vehicles and drivers meet the requirements of our Operators Licence (inspections, daily checks, defect reporting and rectification, management of operating centres etc.) to mitigate any regulatory risk.
• Support with the accurate representation of data by monitoring tanker movements from and returning to depot (ensuring cost accuracy).
• Respond appropriately to Water Quality failures, ensuring processes are followed to avoid deployment of unwholesome water - confirming failed tankers are VOR
• Health and Safety supervisory responsibility for all those involved in the delivery of emergency logistics and maintenance activities within the geographic operating area, including direct and subcontract work forces
• Support EP stockpile management and SEMD kit procurement and availability
• Support the team during incidents, including TCG representation, information gathering for stakeholder reporting, supporting Silver teams
• Support with DWI response documentation and evidence gathering for departmental milestones
• Proactively audit processes, practices and documents to identify weaknesses.
• Act as a point of escalation / support to other colleagues within Emergency Logistics and any contract drivers.
• Monitor the operational area to deliver the lowest cost of service in terms of operating efficiency
• Prepare tanker plans and risk assessments for regularly visited tankering sites
• Liaise with compliance team to ensure tanker water quality and chlorinations are completed accurately
• Ensure that all necessary records are kept satisfying internal and external stakeholder audits.
• Support with contract management of external tankering contract

• Formal qualification (HNC or above) or equivalent experience.

• Proven experience in co-ordinating site and depot based alternative water activities
• Experience with reactive logistic operations and the governance process to ensure compliance
• Experience in relevant legislation (SEMD 2022 & Water Quality regulations 2016) and implementing these in a practical setting
• Experience in compiling data and information to meet regulatory reporting requirements
• Incident management experience

• An excellent knowledge of transport and fleet thereby protecting DCWW Operator's Licence (statutory requirement to operate HGV fleet)
• Knowledge of DWI and OFWAT Alternative Water Guidance
• Good interpersonal skills e.g. building a rapport, listening effectively to others
• Evident drive for results - demonstrates interest and ability to learn new things, takes initiative, welcomes problems as challenges, finds solutions to problems
• Excellent problem solving and communication skills
• Willingness to learn and develop within a high performing team
• IT…