Maintenance Coordinator

Maintenance Coordinator

Salary: £40,000 to £45,000

VPZ is the UK’s number one vape retailer. Since opening our first store in Edinburgh, we've expanded to over 190 locations across the UK and we're not stopping there. We are known for setting and driving the standards within the vape industry, this is a great time to join us as we continue to grow.

We are seeking an organised, proactive Store Maintenance Coordinator to join our operations team. Reporting directly to the Operations Manager (Marketing & Property), you will be the central point of contact for ensuring our retail stores remain safe, functional, clean, and aligned with our brand standards.

This is a dynamic role managing multiple store locations, where you will coordinate day to day repairs, oversee contractor performance, track budgets, and respond swiftly to emergency maintenance requests to ensure minimal disruption to store operations.

• Work Order Coordination:
  Receive, prioritise, and track both preventive and corrective maintenance requests from store managers across all locations.
• Contractor Management:
  Schedule repairs with approved contractors and vendors, monitor their performance, and verify that the quality of completed work meets company standards.
• Facility Oversight:
  Monitor the condition of vital building systems (including electrical, plumbing, HVAC, lighting, and fixtures) and coordinate the procurement of maintenance materials when required.
• Compliance & Safety:
  Conduct regular store inspections to identify maintenance issues, ensuring all activities strictly comply with health, safety, and regulatory requirements.
• Budgeting & Documentation:
  Assist in preparing and managing maintenance budgets to control costs, while maintaining meticulous service logs, warranties, and asset documentation.
• Project Support:
  Respond promptly to urgent or emergency repairs and support broader store openings, renovations, relocations, and refurbishment projects.
• Reporting:
  Prepare maintenance updates, work order metrics, and performance reports for management, offering recommendations to improve facility reliability and efficiency.

• A drivers licence is essential for this vacancy
• Experience:
  
  Minimum of 2–5 years of experience in facilities management, maintenance, retail operations, or property management. Experience coordinating projects across multiple sites is a distinct advantage.
• Technical
  
  Skills:
  
  Proficiency in Microsoft Office and experience using computerized maintenance management systems (CMMS) or work order software.

• Exceptional organizational, prioritization, and project coordination skills.
• Strong communication and stakeholder management abilities to work effectively with store managers and external vendors.
• Practical knowledge of building maintenance systems within a retail environment.
• A sharp eye for detail, strong problem-solving skills, and a customer-focused approach.
• Experience with budget monitoring and cost control.

Please ensure you apply with an up-to-date CV.

Applicants must be 18 years old or above, any subsequent job offer is subject to pre‑employment screening and right to work checks.