The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Proposed Interview date:
Thursday 12 November
About the vacancy:
Join Hedyn as an Estates Ranger and help create clean, safe, and attractive communities for our residents. This hands‑on, field‑based role is ideal for someone who enjoys working outdoors and takes pride in maintaining high standards across neighbourhoods and communal spaces.
You’ll be responsible for estate inspections, grounds maintenance, litter and fly‑tipping removal, graffiti clearance, health and safety checks, and supporting community engagement activities. Working closely with residents, colleagues, and partner organisations, you'll play a key role in improving local environments and enhancing customer satisfaction.
We're looking for a proactive team player with excellent customer service skills, experience in estate or grounds maintenance, relevant horticultural or grounds maintenance qualifications, and a full driving licence.
This is a rewarding opportunity to make a visible difference in local communities.
Specifically, in the role you will:
- Communicate effectively with residents, internal trade teams and external contractors to ensure excellent customer service.
- When required, clearing of blocked bin chutes, topping of communal bins, cleaning of communal areas, including bin areas, staircases and landings of flats and maisonette blocks.
- General clearance of litter and fly tipping on Hedyn land including shrub beds, small, landscaped areas and garage/car parking areas and removal of sharps and drug paraphernalia.
- To conduct daily safety checks of the allocated works vehicle and record the findings in the appropriate manner.
- Removal of weeds and overgrowth from Hedyn land including communal areas, footpaths, lanes, and open areas as agreed.
- Correctly dispose of waste in line with Statutory Waste Regulations, such emptying of blue street bins, topping waste and recycle bins and placing and resisting communal bins of the multi‑storey flats ready for collection.
- Communicate and enforce an anti‑fly tipping ethos to achieve and maintain minimum fly‑tipping on estates. Educate residents to correctly dispose of waste and recycling.
- Resident participation at meetings and community events when required. Moving of items from one location to another, i.e., furniture from schemes etc.
- Work with multi agencies on estates specific issues and projects including Hedyn colleagues, Community groups, PCSO’s etc.
- Assisting with tidying of gardens of void and tenanted properties when requested.
- Removal of graffiti from all surfaces within the estate area and Hedyn buildings including cleaning and painting of walls, fences etc. including over painting where necessary. Report back to Line Manager any incident of offensive/racist graffiti.
- Undertake inspections and clearance of waterways.
- Contribute to combating anti‑social behaviour by witnessing and reporting incidents to appropriate colleagues including Hedyn Management, Community Safety Wardens, and Police where appropriate.
- Working to Estates standards to provide a clean and safe environment and reporting issues relating to quality etc. of that of Estates external contractors such as Grounds Maintenance, Refuse and Cleaning Services etc.
- Responsibility for maintaining adequate stock of materials and its safe storage.
- To ensure that the equipment owned by Hedyn is appropriately used and stored securely.
- To be able to prioritise workload and maintain accurate records for monitoring purposes.
- During winter months ensure Hedyn grit bins are replenished and to clear snow off main footpaths or walkways and spread grit as per the Hedyn gritting policy.
- Assist…
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