Operations Director

Position: Operations Director (Permanent)
Location: Old Street

Operations Director
Soft Services (Cleaning) – Facilities Management
£75,000 – £95,000 + Large Bonus + Car Allowance
Prestigious Client Portfolio – c.£25m P&L Ownership
London

Are you an Operations Director in Soft Services FM with a proven track record of running large, complex portfolios? Do you thrive in high-expectation environments – where reputation, service excellence and board-level stakeholder relationships really matter?
This is a rare opportunity to join a top tier Facilities Management organisation supporting some of the most prestigious, high profile UK clients – across corporate, financial, technology and landmark built environments.
You’ll have full operational and commercial accountability for a ~£25m portfolio, leading a large multi-site team to deliver best-in-class soft services solutions.

What you’ll be doing
Full P&L ownership of a c.£25m national cleaning portfolio
Leading delivery standards, operational performance & client experience
Driving innovation, continuous improvement and commercial efficiencies
Holding complex senior stakeholder relationships (C-suite / Exec level)
Leading senior Operations Managers, and wider remote site teams
Supporting growth, rebids and mobilisations What we’re looking for
Proven Director-level soft services / cleaning background (FM sector)

Experience with highly prestigious / blue-chip / regulated clients
Demonstrable P&L ownership of large portfolios
Self-starter with the confidence to challenge and influence at board level
Evidence of driving margin improvement & service transformation
Strong data / MI / commercial reporting capability Package
£75,000 – £95,000 base salary (DOE & portfolio experience)
Significant bonus potential
Car allowance + wider corporate benefits

Why this role?

National prestige accounts
Growing portfolio
A business that backs innovation and fast decision-making
Future career progression into Exec level roles Apply now if you’re an Operations Director in the cleaning / soft services space and want to take ownership of one of the most prestigious FM portfolios in the UK.
Confidential conversations welcome.

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