Assistant Manager

Job Title:

Assistant Manager

Full-Time

The Crown, Martley, Worcestershire, WR6 6PA

30-40k per annum (DOE)

• Organising team schedules, handling staff issues and authorising holiday annual and sick leave
• Interviewing, hiring and training new employees
• Evaluating employee performance and providing training and guidance as needed
• Managing various department-specific initiatives and ensuring that these are completed within the scope, time and budget
• Filling in for absent employees and assisting teams as needed to successfully complete projects
• Ensuring that employees follow company policies, as well as health and safety regulations
• Ensuring a high and consistent standard of customer service
• Initiating and driving marketing efforts and informing clients and employees about promotions
• Applying knowledge of emerging and consistent trends to inform purchase and inventory decisions and solutions.

• Excellent listening skills in order to effectively lead a team and deal with client grievances
• An empathetic and understanding nature in order to support and guide team members
• Strong leadership and decision-making skills to ensure that business operations function optimally at all times
• Good customer service skills to ensure that clients are retained
• Solid IT skills and knowledge of all relevant software programs
• The ability to cope well under pressure and come up with innovative solutions when issues arise
• Sound financial skills, including creating and managing a budget
• Great organisational skills and the ability to delegate

Please send CV and cover letter to

Please quote ‘Pershore Patty Job Board’ when applying