Senior Creative Operations Manager - Whoosh

Responsibilities

• Creative Workflow & Project/Campaign Management – Oversee end‑to‑end production from concept through delivery, managing timelines, workflows, and resource allocation to keep projects moving smoothly.

• Stakeholder Collaboration – Partner with key stakeholders to align creative execution with commercial objectives and KPIs, ensuring clarity, consistency, and buy‑in for campaigns.

• Resource & Capacity Management – Monitor and manage team capacity, ensuring the right talent and resources are deployed efficiently to meet demand.

• Technology & Systems Management – Champion automation and AI‑driven tools to enhance efficiency. Ensure teams have the right access and support for tools such as Adobe CC, Figma, Workfront, and other core systems.

• Process Optimisation – Develop and refine streamlined workflows, improve briefing processes, and drive continuous improvement using data‑driven insights.

• Reporting & Decision‑Making – Leverage performance metrics, operational data, and reporting to assess team effectiveness and inform strategic decisions that improve productivity.

• Proven experience in creative operations, project management, or production.
• Strong communication, negotiation, and leadership skills.
• Proficiency in project management tools and production software.
• Ability to manage multiple complex projects in a fast‑paced environment.

You might know us as a supermarket, technology company or even for our award‑winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We’re proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application,  for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.