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Helpdesk Team Leader — Center Lead

Job in Swindon, SN1, England, UK
Listing for: Career Choices Dewis Gyrfa Ltd
Full Time position
Listed on 2026-03-11
Job specializations:
  • Management
    Client Relationship Manager, Event Manager / Planner
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM, Event Manager / Planner
Job Description & How to Apply Below
Position: Helpdesk Team Leader — 24/7 Support Center Lead
Location: Swindon

A leading service provider in Swindon is seeking a Helpdesk Team Leader to manage and support a team of operators, delivering exceptional customer service. The role involves onboarding new staff, conducting performance reviews, and implementing improvements for service excellence. The ideal candidate will have strong supervisory experience and excellent people management skills. Responsibilities include maintaining service standards and building relationships with clients and suppliers.

Join us to make a meaningful impact in a dynamic environment.
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