Service Manager Job City Wales UK,Management

Location: City

We are delighted to represent our client in recruiting a Vehicle Service Manager for a well-established franchise-approved car dealership located in the North Wiltshire area. This is an excellent opportunity for a skilled professional looking to take their career to the next level within a respected automotive environment.

Benefits of a Service Manager:

Competitive starting salary of approximately 40,000 per annum, dependent on experience
Uncapped earnings with a bonus scheme, aiming for a realistic 60,000+ per annum
Company car provided to the Service Manager
Enhanced annual leave entitlement, plus bank holiday benefits
Full manufacturer-approved training programmes
Staff purchase discounts on new and used vehicles
Opportunity to work with a diverse product range, including a focus on new electric vehicle models
State-of-the-art working facilities
Pension scheme
Long-term career development prospects within a multi-award-winning business

Duties of a Service Manager:

Achieve and surpass departmental budget targets
Lead, motivate, and develop a team comprising Vehicle Technicians, Workshop Controllers, Warranty Administrators, and Service Advisors
Implement and monitor staff training and development plans
Conduct daily audits of job cards to ensure accuracy and resolve discrepancies
Maintain high levels of KPI achievement, including response times to bookings, calls, and warranty claims
Ensure the efficient processing and follow-up of warranty claims for timely payment
Conduct weekly and monthly performance reviews and departmental meetings
Manage budgets and review monthly financial accounts
Support a customer-focused environment to sustain and improve customer satisfaction and dealership reputation
Ensure compliance with internal policies and customer service standards

Requirements of a Service Manager:

Proven experience as a Service or Aftersales Manager within a medium to large franchise-approved car dealership
Strong leadership skills with the ability to support and develop team members
Sound understanding of dealership operations, budgets, and KPI management
IT literate with experience working with service management systems
UK driving license with minimal points
Ability to commute reasonably to the North Wiltshire region

Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement covering Swindon and Wiltshire, today to discover more about this fantastic Service Manager opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.