Service Manager

Run a Service. Lead a Team. Make a Difference.

Eidyn Care is looking for a strong Service Manager / Deputy Manager to lead our growing Fife home care service.

This is a hands-on leadership role for someone who wants real responsibility — not just paperwork and box-ticking.

You’ll lead the team, keep the service running smoothly, and make sure our clients receive outstanding care in their own homes.

If you like taking ownership, solving problems, and building a solid team
, you'll fit in well here.

You will manage the day-to-day running of the Fife service
, supporting coordinators, field staff and care workers.

You’ll work closely with the Registered Manager but will be trusted to run the service independently.

This role is office-based in Lochgelly
, with visits to clients and staff for care reviews, supervisions and spot checks.

Participation in the on-call rota is required.

• Running the Service
• Leading the day-to-day operations
• Making sure clients receive safe, high-quality care
• Keeping standards high and problems low
• Carrying out audits and improvements
• Making sure the service runs smoothly

• Supporting field supervisors and care staff
• Supervisions and appraisals
• Managing monthly KPIs
• Helping recruit and onboard new staff
• Building a positive team culture

• Oversight of rotas and staffing levels
• Accurate care records and documentation
• Working with councils and professionals
• Supporting service growth

• Experience in home care or social care
• Experience leading or supervising staff
• Strong organisational skills
• Calm under pressure
• Good IT and written skills
• SVQ Level 3 (or working towards Level
  4)
• Willingness to register with SSSC
• Driving licence

• Deputy Manager or Service Manager experience
• Audit or compliance experience
• Coordinating or rota experience

• Supportive leadership
• Training and development
• Stable and growing company

You:

• Take ownership
• Fix problems instead of ignoring them
• Support your team
• Care about doing things properly
• Like running a tight ship

• You want an easy ride
• You prefer paperwork to leadership

Eidyn Care delivers high-quality home care across Fife and Edinburgh. We focus on consistent teams, strong leadership and excellent standards.

We’re building something long-term and want managers who want to be part of it!