Property Services Manager in George Green

Property Services Manager

Location:

George Green, Head Office (Poplar)

Salary: £56,436 - £59,574 per annum

Vacancy Type:
Full Time - 35 Hours per week

Poplar HARCA is an award-winning housing and regeneration organisation with a national reputation for innovative urban and social regeneration.

An opportunity has arisen within our Repairs Team for a Property Services Manager.

The Property Services Manager leads a team of surveyors and contractors to deliver effective, resident-focussed, value for money building surveying services. This includes stock condition surveys, diagnostic inspections, complex casework, and resource allocation.

Working with a range of internal and external stakeholders, the Property Services Manager ensures that Poplar HARCA's homes are safe, warm, dry and meet all requirements.

• Lead Poplar HARCA's surveying activities
• Develop a high-performing, customer-centric team
• Promote a safety-first culture: ensure the team act up on health, safety, and wellbeing concerns
• Ensure that targets are met and that works are managed to time and budget
• Ensure that residents are updated in a timely and courteous way, and that promises are kept
• Ensure that surveying activities are compliant with statutory, regulatory, and policy requirements
• Manage a portfolio of measured term contracts to deliver high quality, cost effective services
• Champion excellence in data management and record keeping
• Develop systems and processes that ensure the proper recording of repair and property information
• Monitor key performance indicators, identify and rectify adverse trends
• Be responsible for the line management and career development of a team
• Develop, manage, motivate, support and train a team to deliver excellent, value for money services

• Degree or HND in a relevant building related subject
• Professional certification (MRICS or MCIOB)

• Working in a role with a similar level of responsibility
• Delivering excellence in a highly-pressure environment
• Managing health & safety in a surveying context

• Building regulations and best practice
• Construction industry procedures and frameworks
• Disrepair case management
• Data management practices
• Service implications of working in diverse communities

Closing Date:
Friday 19 June 2026 (5:00pm)