Operational Transformation Implementation Manager

Sussex Community NHS Foundation Trust is undergoing an exciting and ambitious transformation programme to improve services for patients and staff. The Planned Care and Community Divisions are seeking experienced improvement and transformation leads to convert the strategic objectives into operational plans and models of delivery. The Operational Transformation Implementation Managers will lead the operational implementation of the strategic improvement and transformation projects across the Divisions, driving the strategic programme for Planned Care or Community Care to enhance service delivery, improve efficiency and outcomes, and support delivery of strategic objectives.

Reporting through an agreed governance structure, the postholder will work with cross‑functional teams and stakeholders withing and across Divisions to deliver programmes to time, cost and quality, and to demonstrate benefits realisation.

• Programme Management:
  Lead the implementation, delivery, and oversight of transformation programmes across Divisions, ensuring alignment to agreed goals, timelines, budgets, and accountabilities.
• Change Management:
  Apply best practice change management to support consistent adoption of new ways of working through effective communication, engagement, training, and operational readiness.
• Risk and Issue Management:
  Identify, assess, and manage risks and issues, ensuring mitigation plans, clear ownership, and appropriate escalation through agreed governance.
• Governance and Reporting:
  Establish robust governance structures and provide clear, regular reporting on progress, risks, dependencies, and benefits to senior stakeholders.
• Continuous Improvement:
  Promote a culture of continuous improvement, ensuring lessons learned are captured and applied.
• Benefits Realisation:
  Track and report programme benefits with clear ownership, consistent measures, and validated data.
• Delivery:
  Lead delivery of programmes and projects, driving improvement and supporting organisational objectives.

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

• Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and well‑being.
• Varied environments: community hospitals, patients’ homes, and bases across Sussex.
• Flexible working options: part‑time, flexi‑time, annualised hours, and flexi‑retirement.
• Excellent training, development, and research opportunities.
• Accredited Living Wage Employer, ensuring fair pay for all staff.
• Cost‑effective workplace nurseries in Crawley, Hove, and Brighton.
• Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks.
• Level 3 Disability Confident Leader and Veteran Aware Trust.

Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.