Site Manager

Location

Gateway Dining Facility, RAF Mildenhall

Site Manager – Gateway DFAC

The Site Manager is responsible for the daily management and supervision of contractor personnel supporting food service operations.

• Supervise and coordinate Mess Attendants and Contingency Cooks assigned to the facility
• Ensure dining facility operations meet quality, sanitation, and food safety standards
• Monitor staff performance and maintain contract compliance with PWS requirements
• Maintain on-site quality control procedures and document inspections
• Coordinate with the Contracting Officer Representative (COR) and DFAC management
• Manage daily work schedules and ensure proper staffing coverage
• Address personnel issues including absences, performance concerns, and training needs
• Ensure dining areas, kitchen facilities, and equipment are maintained in a clean and sanitary condition
• Monitor food service operations including serving lines, dining areas, and housekeeping tasks
• Ensure all contractor employees follow security procedures, OPSEC policies, and base regulations
• Maintain communication with the contractor’s Contract Manager regarding operational issues

• Monday – Friday, 0700–2000 on-site availability
• Available by phone outside normal hours to resolve personnel issues

• Serv Safe Manager Certification (within 30 days of start date)
• 3–5 years DFAC or institutional food service management experience
• Ability to read, write, and speak English
• Legal authorization to work in the United Kingdom
• Knowledge of food safety regulations and dining facility operations