General Operations Manager

Overview:

Are you a high-performing operations leader ready to spearhead a premier traffic management operation? We are partnering with a market-leading delivery specialist to find a dynamic General Operations Manager. Reporting directly to the Managing Directors, you will champion the safe, compliant, and highly profitable delivery of all major contracts, high-speed motorway networks, and local authority works. If you are a strategic thinker who thrives on optimization, commercial growth, and leading elite field-based teams, this is your next career defining move.

Key Responsibilities:

• Operational Leadership:
  Drive day-to-day delivery across 12D, 12AB, utilities, and major schemes, ensuring absolute service excellence.

• Resource & Fleet Optimization:
  Oversee workforce planning, fatigue management, and smart commercial procurement for fleet and plant assets to maximize return on investment.

• Commercial & KPI Management:
  Deliver operations within strict budgets, identifying margin-improvement opportunities whilst tracking high-performing operational KPIs.

• HSEQ & Compliance:
  Foster a flawless safety culture, working alongside the HSEQ Director to ensure strict alignment with Chapter 8, Sector Schemes, and Working Time Regulations.

• Client & Stakeholder Management:
  Build robust relationships with National Highways, principal contractors, and local authorities to secure long-term project success.

Qualifications:

• Industry Expertise:
  Proven track record in a senior operations role within Traffic Management or a fast-paced, field-based logistics environment.

• Technical Knowledge:
  Deep understanding of Chapter 8, NRSWA, 12D/12AB sector schemes, and street works permitting systems.

• Leadership & Commercial Acumen:
  Exceptional capability in managing large, reactive field teams, complex rotas, and multi-million pound operational budgets.

• Agility:
  Elite organizational and communication skills, with the ability to pivot rapidly in a high-pressure, reactive market.

Benefits:

• Highly competitive base salary tailored to attract top-tier industry talent.

• Comprehensive executive benefits package, including a premium company car or car allowance.

• Performance-driven bonus structure directly tied to operational profitability.

• Clear, accelerated progression pathways towards executive-level leadership within a rapidly growing organization.

If you are ready to take full ownership of a market-leading operation and drive exceptional results, apply today for a confidential discussion.