Assistant Manager

Job Overview

Supporting the Retail Branch Manager, you’ll ensure customers are the heart of everything we do. You’ll look for ways to improve operations and customer experience, knowing that small differences can make a big impact.

Part‑time 30‑hour contract. Salary £24,320 (full‑time equivalent £30,400).

• Bonus programmes aligned to business targets.
• Cycle to Work scheme – savings of 25‑39% on bikes and accessories.
• High Street Shopping discounts at Screwfix, B&Q and other retailers.
• Share plans – multiple schemes to become a Kingfisher shareholder.
• Simply Health – customizable health plan.
• Long Service Awards – extra pay and bonus holiday days.
• Pension – contribute as you wish, plus up to 14% match.
• Life Cover – up to 4× annual salary Death in Service.
• Retail Trust – wellbeing resources and confidential counselling.
• Mind Training – partnerships with UK mental health charity.
• Screwfix Community – connect with colleagues online.
• Self‑Development – learning tools such as Linked In Learning.
• Enhanced Family Leave – inclusive and above statutory terms.
• Training programmes – action‑based learning, mentorship.
• Trade Up pathways to Assistant Store Manager and Branch Manager.
• Learning for Life – life skills programmes and Maths/English coaching.

• Support the Retail Branch Manager.
• Ensure customer service excellence.
• Identify and implement process improvements.
• Participate in training programmes and development paths.

Experience in retail and customer service preferred.