Assistant Practice Manager

This is an exciting opportunity for an experienced primary care professional looking to develop their management career within general practice.

Working closely with the Practice Manager and Partnership Team, you will support the leadership, development and performance of the practice whilst taking responsibility for workforce development, governance, contractual performance, quality improvement initiatives and digital transformation. This role offers significant scope for professional growth and the opportunity to contribute directly to the future success of the organisation.

The successful candidate will report directly to the Practice Manager and work closely with the Partners, helping to ensure the practice continues to deliver high-quality patient care whilst meeting contractual, regulatory and organisational objectives.

Manage and support the administrative team, including appraisals, performance, wellbeing, supervision, coaching and mentoring.

Coordinate staff training/development, keeping mandatory training records current and compliant.

Lead recruitment, induction and onboarding, and support workforce planning and staff wellbeing initiatives.

Support the Practice Manager and Partners with strategy, governance, policies, procedures and compliance.

Coordinate audits, risk management, information governance, CQC preparation, and compliance monitoring.

Support quality improvement, service development, new systems, digital change and improved administrative workflows.

Help identify organisational improvements and maintain high standards of patient experience, governance and performance.

Lead and monitor QOF, Enhanced Services, DES, CQRS, local incentive schemes and contractual requirements.

Work with clinical and administrative teams to maximise achievement, recalls, audits, reporting and data quality.

Support claims submission, validation and reconciliation, monitor indicators and report to improve services, income and outcomes.

Support the management and development of practice IT systems, digital transformation and new technologies.

Identify solutions to improve efficiency, workflows and patient access, promoting effective use of clinical and business systems.

Support projects that modernise services and improve staff and patient experience.

Overdale Medical Practice is a progressive, patient-focused GP practice serving around 12,000 patients in Derbyshire. We deliver high-quality, accessible primary care while embracing innovation, digital transformation and continuous improvement. Our multidisciplinary team of around 40 staff includes GPs, Advanced Nurse Practitioners, Practice Nurses, Pharmacists, Health Care Assistants, Care Coordinators and administrative colleagues working together to provide outstanding patient care.

We are proud of our supportive culture, commitment to staff development and positive working environment, where colleagues are encouraged to contribute ideas and help shape the future of the practice.

Due to continued growth and service development, we are seeking an enthusiastic and motivated Assistant Practice Manager to join our leadership team.

At Overdale Medical Practice, we believe excellent patient care starts with supporting staff to thrive professionally. We encourage innovation, value new ideas and are committed to a positive workplace where every team member can make a meaningful contribution.

As Assistant Practice Manager, you will be an integral member of the leadership team, working with the Practice Manager and Partnership Team to help shape the future direction of the practice. This varied and rewarding role offers opportunities to develop your skills and influence the delivery of high-quality primary care services.

Job Summary

The Assistant Practice Manager will support the Practice Manager and Partnership Team in the effective day-to-day management, development and performance of Overdale Medical Practice. The post holder will help ensure the practice delivers high-quality, safe and accessible patient care while meeting contractual, regulatory, governance and organisational requirements.

This is a varied leadership…