Care Improvement Partner

A new and exciting opportunity has become available for a dynamic and skilled Care Improvement Partner to provide practical guidance and action to improve care quality to meet CQC/CI, legislative, registration and organisational requirements.

• Provide expertise, detailed understanding and practical guidance on regulatory compliance, care legislation and inspection regimes to ensure achievement of CQC, CI and organisational service delivery requirements.
• Maintain the highest level of care standards through quality improvements, assessments and monitoring across the business, demonstrating learning and sharing best practice.
• Collaborate with colleagues from other departments to drive continuous improvements and high standards of care quality.
• Represent the quality and clinical team at internal and external events as required.
• Work with residential and nursing home teams to ensure effective use of systems and processes, including compliance with policies and procedures.
• Provide support and guidance to ensure the effective practical application of theoretical principles and training concepts, acting as a role model for excellence in delivery of care practices and standards.
• Maintain knowledge and expertise in care standards, regulatory compliance and internal policy and procedures.

• Level 4 Diploma in Health and Social Care or equivalent proof of continued professional development.
• Full, current driving licence.
• Relevant leadership and management experience within the care sector.
• Proven experience in a residential care environment.
• Detailed understanding of regulatory compliance, care legislation and inspection regimes.
• Experience of change management and/or managing challenged services.
• Proven ability to manage effective delivery of projects.
• Compassionate and clear leadership skills.
• Excellent communication skills, including written and spoken English.
• Able to interpret, analyse data from multiple complex systems.
• Effective time‑management and diary‑planning skills.

• 25 days’ annual leave pro‑rata (rising to 30, including bank holidays) and occupational sick pay linked to length of service.
• Pension scheme matched up to 7%.
• Health and wellbeing support, including Aviva Digicare+ with virtual GP appointments and an Employee Assistance Programme.
• Company‑paid life insurance.
• Parental leave arrangements, paid volunteering days and an annual leave purchase scheme.
• Company‑funded training and ongoing career development opportunities.
• Flexible working options and an inclusive culture supported by staff networks.
• Free meals on long shifts, exclusive retail discounts, Cycle to Work and salary sacrifice arrangements.