Account Manager

Looking for a relationship-focused role where you can make a real impact with education-sector clients?

We're recruiting for an Account Manager to join a growing organisation based in Manchester. This is an excellent opportunity for someone who enjoys building long-term client relationships, managing multiple stakeholders, and delivering an exceptional customer experience.

The successful Account Manager will become the key contact for a portfolio of school clients, ensuring relationships are nurtured, expectations are exceeded, and operational requirements are managed effectively.

What will you be doing as an Account Manager?

• Managing and developing relationships with a portfolio of school clients
• Acting as the main point of contact for client queries and support
• Gathering and reviewing client feedback to identify areas for improvement
• Managing facility availability, closures, and scheduling requirements
• Monitoring operational performance and supporting reporting activities
• Supporting client retention and long-term engagement

We would LOVE to hear from you if you have the following skills and experience:

• Previous experience within an Account Manager, Client Relationship or Customer Success Manager role

• Excellent communication and relationship-building skills
• Strong administration and organisational abilities
• Experience managing multiple priorities and competing deadlines
• Confidence working with operational data and performance measures
• Experience working within education, public sector, facilities, or service-led environments would be advantageous

What will you get in return for your work as an Account Manager?

• Salary of up to 27,000
• Permanent, full-time opportunity
• Office located in Manchester City Centre
• 28 days holiday including bank holidays
• Employee Assistance Programme
• Full training on company systems and processes
• Active social calendar and regular team events
• Supportive and collaborative team environment
• Opportunity to join a growing business with genuine long-term career prospects

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.

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