Global Maintenance Manager

Location: City

SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base.

The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners.

SRT is an exciting company where high-quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world.

You as our Global Maintenance Manager will be responsible for owning, coordinating and driving SRT's global maintenance and servicing strategy, ensuring that deployed systems are maintained proactively throughout their operational lifecycle.

Based overseas, the role will provide a central point of ownership for the planning, scheduling, coordination and oversight of preventative and corrective maintenance activities across SRT's deployed systems.

Role Overview of our Global Maintenance Manager

Reporting to the Project Engineering Manager, the role of Global Maintenance Manager will work closely with in-country engineering teams, Customer Success Managers, Level 1 support engineers, Project Engineering, Systems Development, Product Management, Delivery and other business functions to ensure that maintenance activities are appropriately planned, resourced and executed.

The role will not directly manage or control the engineering resources required to deliver maintenance activities. Instead, it will coordinate with the relevant functional and regional managers to secure the required resources and ensure that agreed maintenance commitments are delivered.

A key objective of the role is to transition SRT from a predominantly reactive maintenance model to a proactive, planned and data-driven maintenance approach, improving system availability, reliability, customer satisfaction and lifecycle performance.

The role of Global Maintenance Manager is a role where you will be expected to spend considerable time outside of the UK, this is an overseas role across our numerous and exciting projects.

Responsibilities - Global Maintenance Manager - not exhaustive:

• Own and maintain the global maintenance schedule for SRT's deployed systems and infrastructure.
• Establish a structured preventative maintenance programme covering the full lifecycle of deployed systems.
• Identify and define required maintenance activities based on:
  • Manufacturer recommendations and Warranty requirements
  • System operating hours
  • Equipment criticality and Environmental conditions
  • Historical failure data and System performance, along with known equipment issues and obsolescence
  • Customer requirements
• Develop appropriate maintenance frequencies and servicing requirements for different equipment types and system configurations, ensuring maintenance activities are planned before equipment reaches a known service or failure point.
• Maintain visibility of upcoming maintenance requirements across all countries and programmes.
• Coordinate with in-country Engineering Leads, Field Engineers, Global Engineering, CSMs, L1 Support and other relevant functions to secure the resources required to deliver planned maintenance.
• Develop maintenance requirements and provide sufficient forward planning to allow resource managers to…