Head Of Supply Chain Operations

Exquisite Gaming Ltd. is a global Gaming and Entertainment focused consumer products company working with some the world’s biggest brands.

Manufacturing and distributing its own bespoke range of products to retailers and distributors and consumers around the world.

At Exquisite Gaming, we believe in fostering a collaborative and inclusive work environment where every team member has the opportunity to contribute to our success. We are excited to welcome new talent who can bring fresh perspectives and skills to our diverse team.

If you possess a drive for excellence and thrive in a fast-paced and innovative setting, we invite you to explore the exciting career opportunities awaiting you at EXG.

At EXG Pro, we're more than just a company - we're a passionate team of pop culture enthusiasts on a mission to create meaningful, 100% licensed collectibles that celebrate iconic franchises and resonate with fans. From gamers and collectors to casual enthusiasts, we're here to bring fandoms to life in fun, functional, and innovative ways.

We pride ourselves on a collaborative, creative culture where ideas thrive, and every team member plays a part in shaping the future of fandom. If you're looking for a role that combines purpose with passion, and a product you can genuinely get behind - you'll feel right at home here.

Join us and turn your passion into purpose

The Head of Supply Chain Operations is a new strategic leadership role within the company, with overall responsibility for the accuracy and operation of the company’s inventory position, including EXG’s inventory management data system and processes, the demand planning process and customer operations team.

Managing all global 3PL warehouse operations and logistics suppliers to ensure all Customer POs and operations operate within agreed SLA’s and performance KPI’S.Implementing technology solutions to automate processes where applicable.

• Lead, mentor, and motivate a high-performing Operations team, fostering a culture of collaboration, innovation, and continuous improvement.
• Conduct regular performance evaluations and provide constructive feedback for professional development.

• Own & optimiser the company’s inventory position and accuracy within the IMS system (ZOHO) & intelligence system (NOVA)
• Lead the operations team through the development, build, enhancement and successful implementation of the Operations Hub within EXG’s intelligence system (NOVA)
• Monitor and analyse inventory turnover, optimise stock levels, identifying areas for improvement and implementing best practices.
• Ensuring sales, finance, production and exec leadership teams have access to "live and accurate" stock data to enable effective inventory decisions.

• Ensure all Customer Purchase orders are processed and delivered to agreed SLA’s.
• Working closely with Sales teams on Customer PO accuracy and Inco Terms
• Working with the sales teams, leverage the customer ops teams customer relationships to propose inflight customer stock purchase orders (Replenishment opportunities, Stock management opportunities)

• Working closely with Finance & Operations Director; monitor and negotiate improved terms with all global shipping Logistics and 3pl providers as required to deliver service and cost improvements.
• Working closely with the production & sales teams to plan timely and optimised shipments to relevant warehouses and customers.
• Oversee the operational efficiency of our global 3PL warehouse solutions, ensuring the precision of data, effective stock controls, and adherence to agreed SLA’s.
• Work…