Scheme Manager

Location: Springfield

Scheme Manager

£26,804

Southend

Permanent

Full-Time

We are looking for a Scheme Manager for our Leyland Court location to provide effective on-site management presence at Leyland Court, ensuring residents live in a safe, well-maintained and supportive environment that promotes wellbeing independence and community engagement. The Scheme Manager acts as the key link between residents and Delta Housing, delivering high-quality customer service, maintain compliance with health and safety requirement, overseeing the day-to-day operation of the scheme, and ensuring services are delivered in a way that enhances residents quality of life.

What you'll be doing

* Promotes resident wellbeing, independence and social inclusion through regular engagement and welfare monitoring

* Ensure all residents are regularly seen and welfare checks are completed and recorded in accordance with service requirements.

* Oversee the day-to-day operation of the scheme, ensuring communal areas remain safe, clean, accessible and well maintained.

* Undertake routine compliance activities, including fire safety checks fire drills water hygiene checks and visual inspections of communal equipment.

* Report monitor and follow up communal repairs and maintenance issues, liaising with contractors and internal teams as required.

What we are looking for

* Strong interpersonal and communication skills with the ability to communicate effectively both verbally and in writing.

* Ability to build positive relationships with residents, colleagues, contractors and stakeholders.

* Understands the needs of vulnerable residents

* Ability to prioritise workloads and manage multiple tasks effectively.

* Committed to delivering excellent customer service and achieving positive outcomes for residents

Please note the office expectancy of this role is as follows:
This will require you to be based onsite at the scheme full time.

Benefits

* The salary for this post will be £26,804 Per Annum.

* Learning and development opportunities

* Healthcare cash plan

* Robust employee reward and recognition programme

* Free and confidential Employee Assistance Programme

* Volunteering programme

* Competitive pension scheme

* 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.

* 35 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd.

Please note:

We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment