DC Department Manager

As a DC Department Manager you will lead warehouse operations, optimising inbound and outbound performance through planning, innovation, and collaboration to drive long-term growth. You will:

• Define and execute departmental strategy in alignment with DC, regional, and global objectives.
• Oversee end-to-end warehouse flows including receiving, allocation, picking, packing, returns, shipping, and VAS.
• Lead, coach, and inspire Team Leaders to develop high-performing teams.
• Foster a culture of accountability, empowerment, and continuous learning.
• Support and apply best practices in HR, ER, and LR policies, including fair performance management and conflict resolution.
• Be a role model ensuring inclusive leadership and psychological safety, embedding Inclusion and Diversity into daily routines and team culture to ensure fair treatment of team members.
• Align labour and capacity with long-term forecasted volume, ensuring scalability for growth.
• Drive talent planning, succession management, and development in collaboration with HR.
• Drive engagement strategies that promote retention, motivation, and shared ownership
• Own department budget planning, cost tracking, and collaborate with Controlling and other functions to drive transparency and cost efficiency.
• Lead ABC slotting and space optimisation to enhance throughput and minimise waste.
• Drive continuous improvement, process optimisation, and adoption of new technologies.
• Ensure compliance with company standards, sustainability goals, and legal regulations.

You will work closely with Team Leaders and warehouse teams across the Distribution Centre, providing leadership, direction, and support to deliver operational excellence. You will partner with HR, Controlling, and other cross-functional stakeholders to drive people, performance, and cost objectives, while collaborating with regional and global teams to implement business initiatives, best practices, and continuous improvement opportunities.

• Ability to see beyond day-to-day operations, anticipate future needs and creative solutions that drive efficiency and scalability.
• Deep knowledge in warehouse operations, garment flow, and end-to-end logistics processes.
• Experience in leading leaders across multiple functions and teams.
• Good understanding of HR routines and local fair labour standards/regulations.
• Ability to manage budgets, analyse cost drivers, and align required resources to achieve business goals with a profit focused mindset.
• Ability to build strong, trust-based relationships across all levels;
• Ability to influence, coach and clarify expectations creating a culture of accountability, recognition, and development.

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future., At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• Our employees receive a staff discount usable on all our H&M Group brands in stores and online
• Help@Hand and Retail Trust - complimentary service which includes remote GP, Mental Health support, physiotherapy and many other benefits
• Our employees are included in our H&M Incentive Program - HIP
• Discounted gym membership