Principal Licensing Officer Job Witham St Hughs England UK,Management

Number of Vacancies : 1 Time Type:
Full time Worker Type:
Regular Proposed Interview Date:
Thursday, December 17, 2026 Hours of Work: 37 Hiring Manager:
Keith Fenner Contact Number:

Job Description

Summary:

This is a full time, permanent position.

ROLE AND PURPOSE

To assist the Licensing Manager in the development of the Licensing Section in order to deliver a high quality, customer focussed licensing service ensuring a contribution to the wider corporate objectives and the fulfilment of the Council’s statutory duties as well as meeting the requirements of national legislation and guidance. Manages and issues licences, authorisations and other appropriate documentation for hackney carriage and private hire vehicle, drivers and operators and for other licensable activities where necessary.

Acts as Team Leader, supervising and planning work for 10 officers engaged on providing professional and administrative support for the licensing functions and to assist in the supervision and direction of the work of other officers supporting the licensing section. To contribute to and assist in the policy formulation for the Service. In addition, the post holder will assist and deputise for the Licensing Manager in all administrative and enforcement issues.

PRINCIPAL

ACCOUNTABILITIES

1 Strategy – Assist the Licensing Manager to identify objectives, develop and implement policies, set performance targets and implement systems and work programmes to ensure the efficient and economic control of the taxi and private hire licensing function and other licensable activities where appropriate having regard to best value and ensuring performance output targets are met and to maintain statistical returns and other monitoring information to ensure identified targets are met.

2 Customer Focus – To plan, lead on and implement high quality project work, to set out standards and quality of services, provided by the licensing section, over the medium to long term, to improve customer awareness, enhance customer satisfaction and enable their views to be integrated into the service.

3 Performance Management – To conduct performance and development interviews with staff, to allocate work, identify and support opportunities for career development. Monitor performance, draft statistical reports and analyse data to identify underperformance and work with the Licensing Manager to solve operational problems.

4 Leadership
- To supervise, guide and support, specialist staff; to produce and review written procedures, to ensure that the service operates in accordance with the defined policies, and agreed priorities and objectives. Provide staff with guidance and direction in dealing with the most complex issues, and deputise for the Licensing Manager as required.

5 Statutory Obligations
- To ensure the section fulfils its statutory duties, work with the Licensing Manager to develop the Sections Work Plan and enable staff to deliver services in an efficient and effective manner having regard to quality, consistency and good practice.

6 To participate in the development and implementation of new and improved IT solutions covering all areas of the sections work including the management of payments and income.

7 Prepares and presents to the Licensing Committee reports recommending the approval, with or without conditions, the refusal or revocation of any permit, permission, certificate, licence, authorisation or other appropriate documentation offering options and advice to allow the committee to exercise its statutory functions.

8 To promote, organise and deliver promotional activities in respect of taxi and private hire licencing and other relevant licensable activities, including attendance at relevant forums and meetings.

9 To…