Technical Assistant, Manufacturing ​/ Production

A role to support cross functions of technical, quality and operations. Carrying out daily, weekly and monthly tasks to support department managers in non‑conformance investigations, complaints, and raw material and packaging defects back to suppliers. An ideal opportunity to gain a wide range of knowledge and experience across the whole food manufacturing spectrum.

Flexible with good communication and organisational skills. Ability to work solo to deadlines as well as within a team. Would ideally suit someone recently graduated from tertiary education or with equivalent experience.

• Assist managers within the quality, technical and operations sides of the business.
• Assist QA manager and technical team in completing complaint investigations and non‑conformance investigations.
• Complete ingredient and packaging supplier complaint notifications and follow up on corrective actions.
• Assist in closing out of non‑conformances raised internally, by customers or third parties.
• Assist in internal taste panels and customer buy back panels.
• Collect samples and take environmental swabs as part of the internal program and send to the appropriate third‑party laboratory.
• Complete GMP audits and factory walk‑abouts.
• Review and audit CCPs and key tasks in the factory.
• Assist in creating outer case labels and inputting Ravenwood labels for new products.
• General administrative tasks as required in support of all departments.

• The ideal candidate will have a can‑do attitude and be willing to gain practical technical experience as part of the role, with a view to progress within the business.
• QA/QC experience is not essential, although it helps. A good understanding of how a factory works is ideal. Training and coaching will be given.
• Good communication is key. This role will require liaising with multiple departments so it is essential you are comfortable in both verbal and written communication.

• Basic allergen awareness / vegan awareness
• Internal audit training
• Food safety level 2
• Tertiary education is desirable

To apply please send your CV to  or apply at