Trainee Technical Account Manager

A role as a Trainee Technical Account Manager has become available at our Cross Hands site. This is an opportunity for a highly motivated, career minded individual to progress their career within the Food Safety & Quality department whilst liaising with key UK retailers.

• To work collaboratively between the customer and the company, ensuring that we cascade and deliver the Food Safety & Quality requirements of the customer to the Technical and wider functions within the site.
• Develop strong relationships with both the customers and the wider site teams and to help establish Dunbia as the supplier of choice with the customer.
• To be responsible for protecting at all times, the integrity of the company through positive and constructive actions and attitude.
• Represent the Food Safety & Quality department in a positive and pro‑active manner at customer head office meetings, including development gate meetings, technical reviews and product reviews.
• To organise customer visits and audits to the factory, including the management of post‑visit actions.
• Liaise with the New Product Development department regarding food safety aspects of launching new products.
• Regularly review KPIs and drive actions with the site teams to continually improve them.
• Review artwork of primary packaging; sleeves / labels to ensure legal and accurate compliance.
• Manage raw material and finished product specifications and factory quality attribute sheets.
• Conduct product assessments to ensure production adherence to agreed standards.

• 1 year+ food industry experience preferred.
• Science, Food Science or related discipline qualification at higher education level.
• Exposure to understanding of retailers.
• Organisational skills to enable the management and development of multiple projects.
• Understanding and working knowledge of food science, legal labeling, audit requirements and customer technical requirements.
• Confidence to manage customers and key stakeholders in a fast‑paced environment.
• Effective communication skills, both written and verbal at all levels.
• Ability to work effectively within a team and on your own initiative.
• Willingness to build knowledge beyond core experience.
• Full UK driving licence.