Operations Team Manager

Our Swindon facility houses our Zydis® fast dissolving tablet development and manufacturing operation as well as a CMC pharmaceutical analytical lab services unit that offers ASAP stability.

We have an opportunity for an Operations Team Manager to join our team leading the daily dispensing and mixing production operations. You will ensure safe, compliant, and efficient performance while maintaining product quality and achieving production targets. The role promotes a strong Health & Safety and GMP culture, driving continuous improvement and operational excellence. You will also lead, coach, and develop team members to enhance performance and engagement.

Shift: 2 day shift, 2 night shift, 4 days off

Location:

Swindon, UK
100% Onsite

• Lead and coordinate the daily dispensing and mixing operations team to ensure production schedules are met safely and efficiently.
• Manage staffing levels and ensure adequate coverage across critical manufacturing processes.
• Promote and enforce a strong Health & Safety culture, investigating incidents and completing risk assessments as required.
• Ensure Good Manufacturing Practice (GMP) compliance by overseeing adherence to Standard Operating Procedures (SOPs), quality standards, and batch record completion.
• Conduct deviation investigations, root cause analysis (RCA), Tripartite reviews, and implement preventative actions.
• Lead, coach, and develop team members through regular performance reviews, meetings, and on-the-job mentoring.
• Manage employee relations activities including attendance, return-to-work interviews, performance management, and disciplinary matters.
• Drive continuous improvement initiatives focused on reducing waste, improving efficiency, minimizing downtime, and increasing operational performance.

• Proven experience leading and developing operational or production teams.
• Strong people management skills, including coaching, mentoring, and performance management.
• Experience managing employee relations matters, attendance, and disciplinary processes.
• Strong knowledge of Pharmaceutical Good Manufacturing Practice (GMP) standards and change control processes – desirable.
• Experience working in a regulated pharmaceutical or manufacturing environment.
• Demonstrated commitment to Health & Safety and quality compliance.
• Experience investigating deviations, conducting root cause analysis (RCA), and driving corrective actions.
• Ability to lead continuous improvement, waste reduction, and operational efficiency initiatives.
• Strong organisational skills with the ability to prioritise and manage multiple responsibilities.
• Excellent communication and stakeholder management skills, with the ability to influence at all levels.

• Strong analytical and problem-solving skills, with the ability to assess risks and make informed decisions.
• Ability to influence, challenge, and collaborate effectively with contractors and stakeholders at all levels.
• Capable of managing multiple priorities and coordinating activities in a busy operational environment.
• Well-organised, with a structured approach to planning, follow-up, and task completion.
• Effective communicator with the confidence to elevate issues and build strong working relationships.
• Professional and credible when representing the company with contractors, suppliers, and service providers.
• Proactive in identifying improvements and maintaining high standards of safety, quality, and compliance.

• Our Swindon facility houses our Zydis® fast dissolving tablet development and manufacturing operation as well as a CMC pharmaceutical analytical lab services unit that offers ASAP stability.
• Competitive Salary – Reflecting your experience and…