Quality Lead Nurse

A senior clinical post leading quality, safety and governance at St Peter & St James Hospice, a specialist palliative care service, working alongside the Care Director. The work centres on embedding quality improvement, supporting the Patient Safety Incident Response Framework, reviewing incidents and leading clinical audits. Shared learning with Southern Hospice Group quality leads and regional networks, alongside clinical duties where appropriate, distinguishes the role.

Applicants need palliative or end-of-life experience, senior nursing leadership and a Level 6 qualification.

• Support the Care Director in embedding quality, safety and governance across the hospice
• Lead and support implementation of the Patient Safety Incident Response Framework (PSIRF)
• Work with clinical teams and leaders to deliver quality improvement and patient safety priorities
• Review incidents, identify trends and support investigations to improve patient safety
• Develop and implement improvement plans for safety, quality and clinical effectiveness
• Advise on governance, risk management, infection prevention and control, compliance and patient safety, and support teams to assess and manage clinical risk
• Ensure services remain aligned with regulatory requirements, national guidance and best practice
• Collaborate with Southern Hospice Group Quality Leads to promote shared learning and consistency
• Lead clinical audits, monitor outcomes and implement recommendations
• Support the development and review of policies, procedures and clinical guidelines
• Present findings and progress updates at governance, quality and safety meetings
• Act as a visible clinical leader, undertake clinical duties where appropriate, and deliver staff education, supervision and induction on governance, quality and safety

• Level 6 qualification in health, education or another relevant area
• Evidence of continuing professional development including Level 7 learning

• NMC registration as a registered nurse

• Significant post-registration experience
• Demonstrable experience of working in a palliative or end of life care setting
• Demonstrable senior staff nurse leadership and management experience
• Demonstrable experience of safety and governance management

• Highly developed communication skills, including excellent verbal communication and the ability to analyse complex, sensitive or contentious information
• Problem-solving, analytical and communication skills to identify and provide solutions to issues
• Personal organisation to prioritise workload against short and long-term objectives
• Ability to motivate and develop self and others

• Commitment to the values, aims and ethos of the hospice
• Flexible attitude to working
• Positive, professional conduct with integrity and discretion
• Willingness to undertake training and commitment to own continuing learning
• Emotional resilience to work in highly emotive and demanding situations

• Supportive working environment
• Opportunities for professional development
• Involvement in education and service improvement projects