Grounds and Maintenance Team Member

The Maintenance & Grounds Team Member plays a key role in ensuring the overall upkeep, safety, and presentation of the holiday park. This is a hands‑on, varied role combining general maintenance duties with grounds and landscaping responsibilities to ensure all facilities, holiday homes, and outdoor areas are maintained to a high standard.

Working collaboratively within the park team, the role supports the delivery of an excellent experience for holiday homeowners and guests by maintaining a clean, safe, and welcoming environment across all areas of the park.

• Carrying out routine maintenance, repairs, and inspections of holiday homes, park facilities, and infrastructure
• Maintaining and repairing public facilities, including communal areas, amenities, and recreational spaces
• Inspecting and supporting utility systems such as water, sewage, gas, and electrical services
• Performing landscaping duties including mowing, trimming, edging, planting, and general grounds upkeep
• Monitoring and controlling weeds, and assisting with pitch and site enhancements
• Preparing caravan and holiday home pitches to a high standard for guest arrivals
• Supporting site cleanliness through waste collection, recycling management, and safe disposal of materials
• Delivering and exchanging gas bottles and supporting associated operational tasks
• Inspecting outdoor amenities such as playgrounds and reporting defects or maintenance needs
• Responding to maintenance issues and resolving faults in a timely and efficient manner
• Engaging with guests and owners in a friendly and professional manner, providing assistance where required
• Working collaboratively with team members across maintenance and grounds functions
• Maintaining accurate records of work completed, materials used, and any identified issues
• Ensuring all work is carried out in line with company health and safety standards
• Carrying out any other duties as required to support the operation of the park

• Basic knowledge of maintenance tasks including plumbing, electrical, and general repairs
• Experience in landscaping, grounds maintenance, or similar practical roles
• Ability to safely use hand and power tools and grounds maintenance equipment
• Strong attention to detail and commitment to high presentation standards
• Good problem‑solving skills with a proactive and flexible approach
• Ability to carry out physical tasks including lifting and working outdoors in varying conditions
• Good communication and interpersonal skills when interacting with guests and team members
• Basic IT skills, including the ability to use company systems and workflow applications

• Previous experience in maintenance, groundskeeping, or a similar role (desirable)
• Practical, hands‑on skills in maintenance or landscaping work
• Relevant trade or vocational qualifications (advantageous but not essential)

• Promote and maintain a safe working culture on site at all times
• Follow all company health and safety policies and procedures
• Ensure safe working practices are always demonstrated
• Wear appropriate personal protective equipment (PPE) when required
• Report all accidents, incidents, hazards, and near misses promptly to management
• Maintain a safe and tidy working environment at all times