Grounds Maintenance Team Leader

We are recruiting an experienced Grounds Maintenance Team Leader to join our team on a permanent basis. This is a varied role, with hands on operational supervision for the Grounds Maintenance and Arboriculture services. You will be responsible for monitoring progress and performance, providing training to staff and ensuring colleagues are providing an exceptional services to our customers.

We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.

In 2024, we launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them. Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives.

• Provide effective and efficient hands-on operational supervision of the ground’s maintenance and arboriculture service.
• Work with customers to help resolve work related complaints and maintenance issues.
• Organise and supervise the works of grounds maintenance and environmental services teams on a daily basis. To keep, maintain necessary paperwork and update records of work in progress and completed, including use of digital platforms.
• Pre-plan resources against scheduled work in liaison with grounds maintenance manager against scheduled work programmes.
• Carry out the full range of environmental works including soft and hard landscaping.
• Maintain standards by checking work in progress and when completed and manage any instances of poor productivity and poor quality in line with the appropriate procedures and policy.
• Use a variety of grounds maintenance and arboriculture machinery, equipment and hand tools.
• Ensure all vehicles and machinery are checked for defects by drivers at the beginning and end of each working day, and that defects are recorded and addressed accordingly.
• Manage a large team of grounds maintenance and arboricultural colleagues including full timers, agency workers and trainees and develop good working relationship with colleagues, positively encouraging, supporting and assisting new starters and customers.
• Deal with and resolve day to day team issues and concerns, including colleague performance reviews, one to ones and any disciplinary concerns in line with appropriate HR policies and procedures referring only more complex issues to your line manager.
• Required to drive a range of distances on a daily basis including hitch, unhitch trailers.
• Deliver Health & Safety training and toolbox talks covering a wide remit of grounds maintenance and land-based activities and monitor HAVs, Noise and Dermatitis related issues identifying any training needs as they arise.

• Substantial experience in horticultural, arboriculture, work programming, inspection and monitoring
• Practical experience of supervising teams of operatives and contractors.
• Experience delivering training programmes and toolbox talks.
• Good knowledge of Health & Safety at work regulations: inc safe site working practices and the use of machinery and tools.
• Ability to communicate clearly and effective to help resolve any grounds maintenance issues or concerns.
• Have a general knowledge of COSHH, PWUER, LOLER, Slips & Trip hazards.
• Experience of dealing with members of the public including face to face, on the telephone.
• Ability to use and calibrate a variety of pesticide spraying equipment e.g. handheld knapsack sprayers, CDA systems, including power operated lance…