Quality Assurance Manager

Quality Manager - Food Manufacturing
Location:
Near Shepton Mallet, Somerset
Company:
Successful Food Manufacturer
Reports to:
Technical Manager
Direct Reports: 4 Quality Assurance Officers
Hours:
Monday to Friday, 8:00am - 4:00pm

Salary: £45,000 - £50,000 per annum plus excellent benefits

The Role
We are recruiting a Quality Manager to join a successful global food manufacturing business based near Shepton Mallet, Somerset. Reporting into the Technical Manager, you will lead a team of four QA Officers and take responsibility for maintaining and continuously improving food quality and food safety standards across the site.
This is a hands-on, factory-focused role requiring strong food quality expertise, excellent people management, and a passion for developing and coaching teams.

Key Responsibilities
Lead, manage, and develop a team of four QA Officers
Maintain and improve the site Food Safety and Quality Management Systems
Ensure compliance with BRCGS, HACCP, GMP, customer, and legal requirements
Oversee all quality activities from raw material intake through to finished product release
Drive investigations, root cause analysis, and corrective/preventive actions
Lead internal audits and support customer and third-party audits
Work closely with production teams to resolve quality issues and improve processes
Manage customer complaints and ensure timely, effective resolution
Monitor and report quality KPIs, identifying trends and improvement opportunities
Champion a strong food safety and quality culture across the factory

About You
Proven experience in a Quality or Technical role within food manufacturing
Strong knowledge of food safety and quality systems (BRCGS, HACCP, GMP)
Excellent people management and people development skills
Confident working in a factory-based, fast-paced manufacturing environment
Strong problem-solving, communication, and organisational skills

What's on Offer
Salary of £45,000 - £50,000 depending on experience
Excellent benefits package
Monday to Friday working hours (8:00am - 4:00pm)
Opportunity to work for a stable, successful global food manufacturer
Key leadership role with real influence on quality and people development