Quality Coordinator

Quality Coordinator

Location: Tiverton
Salary: £29,000
Hours: Monday to Thursday: 7am to 4pm, Friday: 7am to 12pm

Our client, a well-established manufacturing business, is seeking a Quality Coordinator to join their Quality Department. This is an excellent opportunity for a detail-oriented individual with experience in quality or manufacturing environments who is looking to develop their career within a structured and supportive team.

The Role

The Quality Coordinator will support the Quality Department in ensuring customer satisfaction, product compliance, and continuous improvement. The role involves coordinating complaints, managing returns, compiling KPI data, and supporting containment and inspection activities.

Key Responsibilities

• Process and follow up on customer complaints and investigations
• Compile and report weekly Quality KPI data
• Manage and coordinate all customer returns
• Inspect returned goods for suitability to return to stock
• Support containment and inspection of non-conforming parts as part of the complaints process
• Assist with general Quality Department administrative and operational tasks

Skills & Experience Required

• Experience in a similar quality or manufacturing-based role
• Basic use of metrology equipment
• Strong knowledge of Microsoft Office applications, particularly Excel
• Working understanding of ERP systems
• Awareness of ISO
  9001 standards
• Strong written and verbal communication skills
• Excellent organisational skills
• Ability to work independently and as part of a team
• Comfortable working across departments and engaging with diverse stakeholders

Benefits:

• 25 days holiday per annum, plus bank holidays
• Company contribution pension
• Healthcare cashback scheme
• Discounts with local shops and services
• Discounts at many major retailers
• Free on-site parking
• Career progression opportunities
• Continued professional learning and development
• Recommend a friend scheme
• Death in service after qualifying period
• Mental health support
• Financial wellness support
• Long service awards
• Seasonal events
• Opportunities for overtime at a premium rate

If you would like to apply for the role of Quality Coordinator then  to (url removed) or call Jade on (phone number removed)

Closing date is 16.03.2026 - Please note this could change subject to suitable applications

Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.

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Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future