Site Quality Manager - Felinfach

Are you ready to lead quality for a complex 24/7 dairy ingredients site—championing food safety, strengthening systems and developing a high-performing team?

As Site Quality Manager, you’ll set the standard for food safety and quality at Felinfach—leading our labs and QA teams, owning certifications and driving continuous improvement across the site.

As the site quality lead at Felinfach, you will ensure that all products meet food safety, quality, legality and customer requirements. You’ll manage the analytical and microbiology laboratory, quality assurance, supplier quality and technical compliance, while building a robust food safety culture and delivering to internal SLAs. You will be a key member of the senior factory management team, collaborating cross‑functionally to drive investigations, improvements and audit readiness in a 24/7 operation.

• Ensure ongoing compliance with food safety, legal, AFI and customer standards (FSSC 22000, FEMAS, EHO approvals and related certifications)
• Own HACCP, VACCP and TACCP programmes and set hygiene & GMP standards; implement and train food safety principles across all levels
• Lead labs and QA to ensure fit‑for‑purpose analytical equipment and at‑line testing that strengthens quality assurance
• Lead/co‑ordinate root‑cause investigations on quality/technical issues and embed CI tools to improve product safety and quality
• Deliver timely, accurate technical and quality reporting; manage department budget and maintain strong relationships with local authorities

This role sits in the Felinfach factory leadership team and reports to the Factory Manager. You will directly lead the Quality Manager, Laboratory Manager, Technical Compliance Lead, Supplier Quality Assurance Manager and Hygiene Lead, with a total team of c.23 colleagues (primarily days, with ad‑hoc cover as needed).

You will bring a BSc (or equivalent) in food or dairy science, microbiology or a related field, alongside 5+ years’ experience in technical/quality management within food (ideally dairy). You’ll demonstrate strong leadership and people development, proven project delivery and root‑cause analysis, and advanced experience with food safety management systems, customer audits and external certification audits (e.g., FSSC 22000, FEMAS, BRC/PAS). You translate data into clear, actionable insight, and ideally hold Advanced HACCP (Level
4). Personally, you’ll be a team player and natural people leader who builds trust and high performance; a conceptual, diagnostic problem‑solver who prioritises, gets to root cause and drives action; and you bring a continuous‑improvement mindset - never satisfied with average.

As an adaptable communicator, you’re credible at all levels and remain calm, accurate and objective under pressure. We work closely together and are proud of our inclusive culture - expect meaningful responsibility, strong cross‑functional collaboration and the opportunity to build a best‑in‑class quality function.

You’ll join a market leader producing high‑quality dairy ingredients in a way that makes things better for our customers, the farmers who own us and the world. We’re committed to professional development and promoting from within - offering the platform to grow your leadership and technical impact.

If you’re ready to elevate food safety and quality at Felinfach, please apply as soon as possible. We review applications on a continuous basis and will close the recruitment once the right candidate is found.

Arla is a global leader in the dairy industry, committed to enabling good food choices that make life better, providing people with natural, sustainable nourishment, while taking care at every step to ensure Arla is a choice they can feel good about. If you are looking to shape the future with an ambitious global cooperative that truly cares about your growth, where everyone feels valued and empowered, and collaboration is the core of culture, Arla is a choice you can feel good about.