Quality Assurance Technician

Hensall Co-op is seeking a Quality Assurance Technician to become an integral member of our Quality team! The Quality Assurance Technician is responsible for supporting the implementation, operation, and continuous improvement of quality-related systems, technologies, and programs within the Food Products Division. This is a full-time position.

• Operate, maintain, and troubleshoot quality-related equipment, automated grading systems, and associated software
• Support rollout, implementation and continuous improvement of quality and grading systems
• Train receiving, probe, and grading staff on proper equipment operation and best practices
• Provide remote and in-person technical support to quality and operational staff
• Analyze quality and grading data accuracy against manual grading standards
• Assist with calibration, testing, and optimization of quality and grading programs
  
  Run product samples through equipment to support programming, improvement, and system refinement
• Monitor system performance and identify opportunities for continuous improvement
• Develop and maintain troubleshooting guides, SOPs, training materials, and technical documentation
• Participate in quality investigations, product evaluations, and continuous improvement initiatives
• Collaborate with QA, operations, and development teams
• Track issues, resolutions, and performance trends to support continuous improvement initiatives
• Assist in project coordination and completion activities related to automated grading expansion
• Understand and follow all Hensall Co-op Health, Safety, and Environmental policies and procedures
• All other duties as assigned

• Knowledge of agricultural commodities, grain grading, pulse crops, or related agricultural quality systems
• Strong troubleshooting and problem-solving abilities
• High attention to detail and analytical thinking skills
• Strong communication and interpersonal skills
• Ability to learn and adapt to proprietary technology systems
• Comfortable working independently and managing many priorities at once
• Proficiency with computers and technical software systems
• Experience in agricultural quality control, grading, seed, grain, or pulse operations
• Experience with automated inspection systems, machine vision systems or laboratory equipment is preferred
• Experience with data analysis and process improvement initiatives is preferred
• Experience developing SOPs and training materials preferred
• Technical support or systems implementation experience preferred

• Experience in an agricultural setting is an asset
• Valid G Driver’s license

Hensall Co-op is committed to employment equity and encourages members of the four designated groups to apply.

Accommodation will be made upon request.