Quality Manager

Quality Manager
Hertfordshire
Monday to Friday + Plus benefits

Quality Management ISO
9001 Continuous Improvement Manufacturing Quality Audit & Compliance

Are you an experienced Quality Manager looking to take ownership of a growing quality function within a manufacturing environment? Our client is seeking a proactive quality professional to lead quality assurance activities across operations, suppliers, and customer support, ensuring high standards are maintained while supporting business growth.

What You'll Be Doing as a Quality Manager

Leading and developing the company's quality management framework to support operational excellence
Managing audit programmes and ensuring compliance with recognised quality standards
Driving continuous improvement initiatives to reduce defects, improve consistency, and enhance customer satisfaction
Investigating quality concerns and overseeing corrective and preventive action programmes
Acting as the key point of contact for customer quality issues and supplier performance matters
Working closely with Manufacturing, Engineering, and Test teams to improve process capability and product quality
Monitoring quality performance metrics and identifying trends, risks, and improvement opportunities
Supporting supplier development activities to strengthen quality throughout the supply chain
Promoting a proactive quality culture focused on prevention and long-term improvement
Providing quality-related reporting and recommendations to senior management

What We're Looking For as a Quality Manager

Previous experience in a Quality Management role within a manufacturing environment
Strong knowledge of quality management systems and audit processes
Experience managing customer quality concerns, investigations, and improvement activities
Ability to analyse performance data and identify opportunities for process improvement
Strong understanding of root cause analysis and structured problem-solving methodologies
Excellent communication and stakeholder management skills
Ability to influence positive change across multiple departments
Organised and confident working within a fast-paced operational environment
A practical, hands-on approach to quality leadership and continuous improvement

If you're a driven Quality Manager looking for an opportunity to shape quality strategy, improve operational performance, and make a lasting impact within a growing manufacturing business, click apply now or contact Molly Brooks at Pro Tech Recruitment.