HSSEQ Support & Quality Coordinator

About this role

We’re looking for a HSSEQ Support & Quality Coordinator to strengthen our Quality Management System (QMS), support HSSEQ activities and help drive continuous improvement across the business. This role is central to how we manage Non-Conformance Reports (NCRs), observations, and Root Cause Analysis (RCA), ensuring issues are identified, understood, and resolved in a structured and data-driven way. You’ll work closely with cross-functional engineering, operations, and project teams to improve compliance, efficiency, and operational excellence.

You’ll play a key role in maintaining and improving our QMS and HSSEQ performance, including:

• Managing and coordinating Non-Conformance Reports (NCRs) from identification through to closure.
• Leading and supporting Root Cause Analysis (RCA) activities, ensuring actions are effective and measurable.
• Tracking HSSEQ observations and ensuring timely follow-up and resolution.
• Supporting internal and external audits, ensuring compliance with relevant standards and procedures.
• Maintaining and improving QMS documentation, workflows, and reporting systems.
• Producing clear, structured analysis of HSSEQ and quality data.
• Developing dashboards, charts, and reports to communicate trends and insights effectively.
• Working with engineering and project teams to embed continuous improvement practices.
• Exploring and piloting AI-enabled tools to improve documentation, analysis and decision-making.

You bring structure and analytical thinking to complex problems. You’re comfortable working with data, people and processes and you know how to turn findings into an action plan.

• Strong problem-solving skills with the ability to troubleshoot technical and process issues.
• Detail-focused and highly organised, able to bring order to complex situations.
• Analytical mindset with a strong ability to identify patterns, trends and root causes.
• Skilled in turning data into clear visual outputs (dashboards, graphs, charts).
• Curious about AI and digital tools, with a drive to improve how our work gets done.
• Continuous improvement mindset with a proactive approach to efficiency.
• Strong communication and collaboration skills across technical and non-technical teams.

• Engineering background, bachelor’s degree in mechanical, or related Engineering field, or equivalent experience.
• Data and trend analysis, Ability to interpret data, identify trends, and support evidence based decision making.
• Process improvement, with experience in process mapping, workflow optimisation, and continuous improvement initiatives.
• Digital and AI tools, Competent with modern digital platforms and AI enabled tools to enhance engineering and quality processes.
• Understanding of quality systems, NCR processes, or HSSEQ frameworks is highly desirable.

• Successful applicants be based at our Riding Mill headquarters, in North East England, working on site as required, along with regular visits to our Shed at Port of Blyth.

We aim to provide a supportive and engaging workplace. In the UK, these benefits include:

• Lunch and refreshments provided daily at main sites.
• Company pension scheme.
• Vitality healthcare scheme.
• Additional holiday purchase scheme.
• Bike to Work and Electric Vehicle rental schemes.
• Access to a Myers Briggs practitioner & counsellor, and tailored coaching.
• Annual summer party celebration and Christmas walk, lunch, and festivities.