Tenancy Manager
Job in
Kilburn, Greater London, NW6 4JL, England, UK
Listed on 2025-12-23
Listing for:
Estate Agency Recruiters
Full Time
position Listed on 2025-12-23
Job specializations:
-
Real Estate/Property
Property Management, Real Estate Office Manager, Real Estate Agent
Job Description & How to Apply Below
Location: Kilburn
TENANCY MANAGER / LETTINGS ADMINISTRATOR - HAMPSTEAD
Tenancy Manager
Location:
NW3 (Office‑based)
Hours:
Monday to Friday, 9:00 am - 6:00 pm (1 hour lunch)
Salary: £28,000 - £35,000 dependant on experience
About the Role
I am recruiting on behalf of my client, a well-established London Estate Agency at their Property Management centre near Hampstead. They are committed to providing a seamless property experience for both landlords and tenants, offering professional, personalised service and staying ahead of lettings legislation. As Tenancy Manager, you will be a key part of a supportive, proactive team, helping to ensure tenancies run smoothly and efficiently.
Key Responsibilities
* Move-Ins:
Manage referencing, invoicing, Assured Shorthold Tenancies (ASTs), inventories, deposits, and all related documentation.
* Renewals:
Negotiate new rents, prepare updated ASTs, and issue invoices.
* Compliance:
Conduct AML checks on landlords and tenants; manage rent guarantees and insurance for both.
* Right to Rent Checks:
Ensure all tenants meet legal requirements.
* Landlord & Tenant Support:
Act as first point of contact for queries, ensuring positive relationships and smooth processes.
* Team Support:
Cover for the Property Manager when necessary (repairs, maintenance follow-ups); answer calls.
Candidate Qualities
* Experience in estate agency or lettings, with a solid understanding of the lettings process.
* High attention to detail with excellent organisational skills.
* Strong communication and negotiation skills; able to deal professionally with landlords, tenants, contractors, and colleagues.
* Patient, positive, problem-solving mindset; friendly and calm under pressure.
* Team player, proactive and collaborative.
* IT literate and quick to learn new systems.
* Knowledge of upcoming lettings legislation changes
* Must live within easy commuting distance of Hampstead
Requirements
* Full-time, Monday to Friday, office-based.
* Car/driving licence not necessary
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