Lettings Administrator

Resident Lettings Administrator / Resident Contracts Executive
Manchester City Centre
27,000 Basic + 2,000 Bonus Full-Time Monday-Friday

Start your career with one of the UK's most exciting residential property brands.

Are you looking to build a long-term career in the property sector?

We're looking for an organised, customer-focused individual to join a fast-growing and internationally recognised residential property group that's redefining modern city living.

Ideally, you'll have gained some previous experience within the property sector-perhaps in lettings, property administration, estate agency or residential management. However, we're equally keen to hear from ambitious graduates or early-career professionals with strong administrative, customer service or finance experience who are looking to make their mark in property.

This is an excellent opportunity to join a market-leading business offering genuine career progression within a thriving and expanding organisation.

The Role

As a Resident Contracts Executive, you'll support the resident journey from pre-arrival through to move-in and ongoing tenancy administration.

Working closely with the Sales and Operations teams, you'll help deliver a seamless customer experience while ensuring all tenancy administration and compliance processes are completed accurately.

Key Responsibilities

• Conduct tenant referencing and Right to Rent checks
• Prepare and issue tenancy agreements and licences
• Ensure documentation and payments are completed before resident move-in
• Maintain accurate tenancy and CRM records
• Manage rent schedules and payment reconciliation
• Investigate and resolve payment discrepancies
• Monitor rental payments and follow up on overdue accounts
• Support the debt management process in line with company procedures
• Liaise with solicitors, councils and third-party partners where required

About You

We're ideally looking for someone with 6-18 months' experience within the property sector, such as lettings, estate agency or residential property administration. However, this isn't essential, and we'll also consider candidates with experience in administration, finance or customer service who can demonstrate excellent organisation and a genuine passion for building a career in property.

You'll be:

• Highly organised with excellent attention to detail
• Friendly, confident and professional
• A strong communicator with excellent interpersonal skills
• Proactive, motivated and eager to learn
• Comfortable managing multiple priorities in a fast-paced environment

What's on Offer

• 27,000 basic salary + 2,000 bonus opportunity
• Monday-Friday working hours (08:30-17:00) with flexibility
• 22 days holiday, increasing to 25 days with service
• Access to Perkbox with 250+ employee perks, discounts and wellbeing benefits
• Genuine long-term career development within a leading residential property group

If you're looking to take the next step in your property career-or you're eager to break into the industry with a market-leading employer-we'd love to hear from you.