Restaurant Team Member

Job Title: Restaurant Team Member

Location: WF17 9TB

Salary: Hourly paid

Job Type: Full-time & Part Time available

As a Restaurant Team Member you will provide exceptional guest experiences. You will be the first person guests encounter, prepare bakery items, and maintain high standards of food safety, cleanliness, and customer service.

To apply you must be a positive team player with previous customer service experience in a dynamic, fast-paced environment, excellent communication skills, a strong customer focus, and flexibility to work various hours including early mornings, afternoons, evenings, and weekends.

• Welcoming every customer with a smile and being genuinely friendly at all times
• Delivering fast, friendly and accurate service to all customers
• Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager!
• Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards!
• Carry out temperature checks and record as per company process!
• Complete daily and weekly cleaning schedules as per cleaning chart
• Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
• Adhering to restaurant performance standards for crew stations and as per shift manager directions
• Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them.
• Maintain operational and kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations!
• Report all work related near misses, injuries and illnesses as soon as possible!
• Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed!