Dinner Manager - Cameron Grill

ABOUT US:

Situated on the shores of Loch Lomond, Scotland's breathtaking jewel, Cameron House is a magnificent 5-star resort. Uniquely positioned where the Scottish Highlands meet the Lowlands, this 17th-century baronial estate is rich in character and history. Cameron House offers an award-winning Spa with a rooftop infinity pool, an 18-hole championship golf course, an extensive selection of resort activities, and a choice of five restaurants and bars to cater to every taste.

Our 208 bedrooms are an exquisite blend of traditional and contemporary, or guests can opt for a home from home in one of our 115 self-catering lodges or luxurious Mansion House suites.

The iconic lochside setting is a timeless celebration of grandeur and natural beauty. Spanning 400 acres of picturesque Scottish countryside, with adventure on the doorstep. Loch Lomond, with its impressive backdrop, is the perfect location for a variety of water and land activities, including speedboat tours, paddle boarding, canoeing, kayaking, 4X4 off-road driving, falconry, and more.

Reporting to the Cameron Grill Restaurant Manager you will support in the leadership of the dinner service, focussed on table side theatre in the evening and providing exceptional guest service to produce memorable experiences.

With a classical grill menu with the finest local meats and seafood cleanly presented, there is plenty of scope for theatrical flair in the service which will feature flambé, deboning, carving and cheese trolley. All of this will be complemented by the Resort Sommelier and their team. You’ll have full responsibility for your outlet and room service, liaising with all the key support teams to ensure you meet our mission to be Scotland’s leading 5
* resort.

As well as your management responsibilities, things you will typically be doing on a daily basis will include the role of Maitre D’:

• Allocation of duties for the day, week and month
• Mise en place
• Team Briefings
• Kitchen liaison
• Setting of service goals and incentives
• Hosting the Door
• Working the pass
• Overseeing and delivery of gueridon and classical service techniques at the table.
• Checking on tables and VIPs
• Handling and resolving feedback or issues as they arise
• Providing hands on support to the team where needed
• Debriefs
• Overseeing payments and Res Diary tasks
• Ensuring completion of all pre-set tasks and checklists.
• End of day reports and banking
• Communicating with relevant Managers on any critical issues.
• Take full accountability for Room Service

We recruit people with widely varying personalities from different walks of life and backgrounds. While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for.

• People who want to achieve great things – your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
• People who are naturally friendly – who genuinely care about our guests and the service they receive.
• People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
• People who show the same level of care for their team, as our guests – It’s about supporting our colleagues to be the best they can be and to do the best job they can.
• People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.

• Experience of working in a 4/5
  * environment
• Current/recent management experience within a large restaurant environment (100+ covers)
• Strong culinary knowledge and experience of delivering fine dining/ formal gueridon service and ability to lead and deliver this throughout the team.
• Experience…