Tesco Colleague

Responsibilities

• A passion for delivering great service, greeting customers with a smile and serving them with pride.
• Build rapport with customers so they leave the store with a great shopping experience.
• Take initiative and make decisions that are right for customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to create a team spirit, having fun and celebrating success.
• Be on time, well presented and ready to be a brand ambassador.
• Know customers and serve them with passion and pride; give great natural service.
• Be passionate and knowledgeable about the products and services within the store.
• Work across the store in our service, picking and replenishment areas where required.
• Apply training received so we all work safely, effectively and serve customers brilliantly.
• Make decisions that are right for customers, ensuring routines meet their needs at the right time.
• Participate in seasonal, community and charity events, creating an inclusive atmosphere.
• Understand the store's performance and collaborate to drive service, sales, reduce waste and shrink, and deliver profit.
• Handle products with care to maintain quality.
• Live the store's values, making everyone feel welcome and following policies.
• Accept deliveries into the store when required.

• Over 18 years of age.
• Ability to work before 6:15 am or after 9:45 pm if required for specific roles such as warehouse, drink, bakery, or driving.

Pay starts from £13.28 an hour (increasing to £14.55 for stores within the M25). Depending on location, additional payments may apply. Minimum of 16 guaranteed hours per week, with the option to work fewer hours down to a minimum of 12 hours.

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus bank holidays).
• Flexible working from day one.
• 10% off and 15% off on paid day weekend purchases using the Colleague Clubcard; additional card eligible for family outside home.
• Free wellbeing services supporting mind, body, and life.
• Life cover of five times pay and an award‑winning pension with matching contributions up to 7.5%.
• Benefits to choose: discounts, shares, cycle‑to‑work schemes, etc.
• Uniform provided and policies supporting life’s moments.
• Access to colleague networks from diverse backgrounds. (Additional details available upon request.)